Workplace violence against healthcare professionals: A systematic review
Workplace violence is defined as an aggression when staff members are abused, intimidated or attacked in circumstances related to their work, including commuting to and from work, involving an explicit or implicit challenge to their safety, well-being or health. Violence against healthcare professio...
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| Vydané v: | Aggression and violent behavior Ročník 51; s. 101381 - 8 |
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| Hlavní autori: | , , , , , , |
| Médium: | Journal Article |
| Jazyk: | English |
| Vydavateľské údaje: |
Tarrytown
Elsevier Ltd
01.03.2020
Elsevier Science Ltd |
| Predmet: | |
| ISSN: | 1359-1789, 1873-6335 |
| On-line prístup: | Získať plný text |
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| Abstract | Workplace violence is defined as an aggression when staff members are abused, intimidated or attacked in circumstances related to their work, including commuting to and from work, involving an explicit or implicit challenge to their safety, well-being or health. Violence against healthcare professionals is frequent, and constitutes a source of concern in the health system. Scientific literature highlights negative behavioral, emotional, cognitive and physical outcomes. The aim of this review is to examine the impact that exposure to workplace violence against healthcare professionals can produce, to improve healthcare professionals' knowledge about the consequences of workplace violence, and to guide future research in identifying strategies that could effectively reduce the incidence of workplace violence.
We have conducted, in accordance with PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) guidelines, a systematic search for the literature on PubMed. Search terms related to WPV were (“Workplace violence”, “Aggression”, “Aggression department emergency”), and search terms related to WPV consequences were (“Mental health”, OR “Health care workers”, OR “Burnout”).
Initial search identified 1.434 articles. One-hundred publications have been selected and the relevant publications, appropriate to the topic review, was reduced to twenty-seven.
According to examined literature, workplace violence mostly occurs in psychiatric departments, emergency services, polyclinics/waiting rooms, and geriatric units. Negative factors such as lack of information, insufficient personnel and equipment, and communication breakdowns increase the risk of violent behavior in healthcare services. Most violence in health institutions is perpetrated by patients and their relatives in the forms of verbal abuse, psychological violence, physical assault, and sexual abuse.
Workplace violence might lead to various negative impacts on health workers' psychological and physical health, such as increase in stress and anxiety levels; feelings of anger, guilty, insecurity, burnout.
•Violence against healthcare professionals is frequent, and constitutes a source of concern in the health system.•Scientific literature highlights negative behavioral, emotional, cognitive and physical outcomes against healthcare professionals•The aim of this review is to examine the impact that exposure to workplace violence against healthcare professionals can produce, to improve healthcare professionals’ knowledge about the consequences•The results guide future research in identifying strategies that could effectively reduce the incidence of workplace violence. |
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| AbstractList | Workplace violence is defined as an aggression when staff members are abused, intimidated or attacked in circumstances related to their work, including commuting to and from work, involving an explicit or implicit challenge to their safety, well-being or health. Violence against healthcare professionals is frequent, and constitutes a source of concern in the health system. Scientific literature highlights negative behavioral, emotional, cognitive and physical outcomes. The aim of this review is to examine the impact that exposure to workplace violence against healthcare professionals can produce, to improve healthcare professionals' knowledge about the consequences of workplace violence, and to guide future research in identifying strategies that could effectively reduce the incidence of workplace violence.
We have conducted, in accordance with PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) guidelines, a systematic search for the literature on PubMed. Search terms related to WPV were (“Workplace violence”, “Aggression”, “Aggression department emergency”), and search terms related to WPV consequences were (“Mental health”, OR “Health care workers”, OR “Burnout”).
Initial search identified 1.434 articles. One-hundred publications have been selected and the relevant publications, appropriate to the topic review, was reduced to twenty-seven.
According to examined literature, workplace violence mostly occurs in psychiatric departments, emergency services, polyclinics/waiting rooms, and geriatric units. Negative factors such as lack of information, insufficient personnel and equipment, and communication breakdowns increase the risk of violent behavior in healthcare services. Most violence in health institutions is perpetrated by patients and their relatives in the forms of verbal abuse, psychological violence, physical assault, and sexual abuse.
Workplace violence might lead to various negative impacts on health workers' psychological and physical health, such as increase in stress and anxiety levels; feelings of anger, guilty, insecurity, burnout.
•Violence against healthcare professionals is frequent, and constitutes a source of concern in the health system.•Scientific literature highlights negative behavioral, emotional, cognitive and physical outcomes against healthcare professionals•The aim of this review is to examine the impact that exposure to workplace violence against healthcare professionals can produce, to improve healthcare professionals’ knowledge about the consequences•The results guide future research in identifying strategies that could effectively reduce the incidence of workplace violence. Background Workplace violence is defined as an aggression when staff members are abused, intimidated or attacked in circumstances related to their work, including commuting to and from work, involving an explicit or implicit challenge to their safety, well-being or health. Violence against healthcare professionals is frequent, and constitutes a source of concern in the health system. Scientific literature highlights negative behavioral, emotional, cognitive and physical outcomes. The aim of this review is to examine the impact that exposure to workplace violence against healthcare professionals can produce, to improve healthcare professionals' knowledge about the consequences of workplace violence, and to guide future research in identifying strategies that could effectively reduce the incidence of workplace violence. Method We have conducted, in accordance with PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) guidelines, a systematic search for the literature on PubMed. Search terms related to WPV were ("Workplace violence", "Aggression", "Aggression department emergency"), and search terms related to WPV consequences were ("Mental health", OR "Health care workers", OR "Burnout"). Initial search identified 1.434 articles. One-hundred publications have been selected and the relevant publications, appropriate to the topic review, was reduced to twenty-seven. Result According to examined literature, workplace violence mostly occurs in psychiatric departments, emergency services, polyclinics/waiting rooms, and geriatric units. Negative factors such as lack of information, insufficient personnel and equipment, and communication breakdowns increase the risk of violent behavior in healthcare services. Most violence in health institutions is perpetrated by patients and their relatives in the forms of verbal abuse, psychological violence, physical assault, and sexual abuse. Conclusion Workplace violence might lead to various negative impacts on health workers' psychological and physical health, such as increase in stress and anxiety levels; feelings of anger, guilty, insecurity, burnout. |
| ArticleNumber | 101381 |
| Author | Mento, Carmela Muscatello, Maria Rosaria Anna Pandolfo, Gianluca Cedro, Clemente Zoccali, Rocco A. Silvestri, Maria Catena Bruno, Antonio |
| Author_xml | – sequence: 1 givenname: Carmela surname: Mento fullname: Mento, Carmela email: cmento@unime.it organization: Department of Biomedical and Dental Sciences and Morphofunctional Imaging, Psychiatric University of Messina, Psychiatric Unit Policlinico Hospital Messina, Consolare Valeria str. 1, 98125 Messina, Italy – sequence: 2 givenname: Maria Catena surname: Silvestri fullname: Silvestri, Maria Catena organization: Psychiatric Unit Policlinico Hospital Messina, Consolare Valeria str. 1, 98125 Messina, Italy – sequence: 3 givenname: Antonio surname: Bruno fullname: Bruno, Antonio email: antonio.bruno@unime.it organization: Department of Biomedical and Dental Sciences and Morphofunctional Imaging, University of Messina, Psychiatric Unit Policlinico Hospital, Consolare Valeria str. 1, 98125 Messina, Italy – sequence: 4 givenname: Maria Rosaria Anna surname: Muscatello fullname: Muscatello, Maria Rosaria Anna email: mmuscatello@unime.it organization: Department of Biomedical and Dental Sciences and Morphofunctional Imaging, University of Messina, Consolare Valeria str. 1, 98125 Messina, Italy – sequence: 5 givenname: Clemente surname: Cedro fullname: Cedro, Clemente email: clemente.cedro@unime.it organization: Department of Biomedical and Dental Sciences and Morphofunctional Imaging, University of Messina, Consolare Valeria str. 1, 98125 Messina, Italy – sequence: 6 givenname: Gianluca surname: Pandolfo fullname: Pandolfo, Gianluca email: gianluca.pandolfo@unime.it organization: Department of Biomedical and Dental Sciences and Morphofunctional Imaging, University of Messina, Consolare Valeria str. 1, 98125 Messina, Italy – sequence: 7 givenname: Rocco A. surname: Zoccali fullname: Zoccali, Rocco A. email: rocco.zoccali@unime.it organization: Department of Biomedical and Dental Sciences and Morphofunctional Imaging, University of Messina, Consolare Valeria str. 1, 98125 Messina, Italy |
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| PublicationTitle | Aggression and violent behavior |
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| Title | Workplace violence against healthcare professionals: A systematic review |
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