A nod in the wrong direction : does non-verbal feedback affect eyewitness confidence in interviews?

Influence of interviewers’ behaviour on eyewitnesses – positive feedback administered verbally – investigation of whether positive and negative non-verbal feedback could affect the confidence of witnesses attribute to their responses – witnesses presented with positive non-verbal feedback reported i...

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Vydané v:Psychiatry, psychology, and law Ročník 21; číslo 2; s. 241 - 250
Hlavní autori: Gurney, Daniel J., Vekaria, Kishan N., Howlett, Neil
Médium: Journal Article
Jazyk:English
Vydavateľské údaje: 01.04.2014
Predmet:
Eyewitnesses
Feedback
Interviewers
Negative feedback
Positive feedback
Structured interviews
ISSN:1321-8719, 1934-1687
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Abstract Influence of interviewers’ behaviour on eyewitnesses – positive feedback administered verbally – investigation of whether positive and negative non-verbal feedback could affect the confidence of witnesses attribute to their responses – witnesses presented with positive non-verbal feedback reported inflated confidence compared with negative non-verbal feedback regardless of accuracy – provides further insight into effects of interview behaviour in investigative interviews.
AbstractList Eyewitnesses can be influenced by an interviewer's behaviour and report information with inflated confidence as a result. Previous research has shown that positive feedback administered verbally can affect the confidence attributed to testimony, but the effect of non-verbal influence in interviews has been given little attention. This study investigated whether positive or negative non-verbal feedback could affect the confidence witnesses attribute to their responses. Participants witnessed staged CCTV footage of a crime scene and answered 20 questions in a structured interview, during which they were given either positive feedback (a head nod), negative feedback (a head shake) or no feedback. Those presented with positive non-verbal feedback reported inflated confidence compared with those presented with negative non-verbal feedback regardless of accuracy, and this effect was most apparent when participants reported awareness of the feedback. These results provide further insight into the effects of interviewer behaviour in investigative interviews. Adapted from the source document.
Influence of interviewers’ behaviour on eyewitnesses – positive feedback administered verbally – investigation of whether positive and negative non-verbal feedback could affect the confidence of witnesses attribute to their responses – witnesses presented with positive non-verbal feedback reported inflated confidence compared with negative non-verbal feedback regardless of accuracy – provides further insight into effects of interview behaviour in investigative interviews.
Author Kishan N Vekaria
Neil Howlett
Daniel J GURNEY
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CitedBy_id crossref_primary_10_1080_13218719_2014_985624
crossref_primary_10_1371_journal_pone_0273455
crossref_primary_10_1007_s10919_024_00452_1
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Notes PSYCHIATRY, PSYCHOLOGY AND LAW, Vol. 21, No. 2, April 2014, 241-250
Informit, Melbourne (Vic)
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Eyewitnesses can be influenced by an interviewer's behaviour and report information with inflated confidence as a result. Previous research has shown that...
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SubjectTerms Eyewitnesses
Feedback
Interviewers
Negative feedback
Positive feedback
Structured interviews
Title A nod in the wrong direction : does non-verbal feedback affect eyewitness confidence in interviews?
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