ChatGPT: A comprehensive review on background, applications, key challenges, bias, ethics, limitations and future scope

In recent years, artificial intelligence (AI) and machine learning have been transforming the landscape of scientific research. Out of which, the chatbot technology has experienced tremendous advancements in recent years, especially with ChatGPT emerging as a notable AI language model. This comprehe...

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Veröffentlicht in:Internet of Things and Cyber-Physical Systems Jg. 3; S. 121 - 154
1. Verfasser: Ray, Partha Pratim
Format: Journal Article
Sprache:Englisch
Veröffentlicht: Elsevier B.V 2023
KeAi Communications Co., Ltd
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ISSN:2667-3452, 2667-3452
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Abstract In recent years, artificial intelligence (AI) and machine learning have been transforming the landscape of scientific research. Out of which, the chatbot technology has experienced tremendous advancements in recent years, especially with ChatGPT emerging as a notable AI language model. This comprehensive review delves into the background, applications, key challenges, and future directions of ChatGPT. We begin by exploring its origins, development, and underlying technology, before examining its wide-ranging applications across industries such as customer service, healthcare, and education. We also highlight the critical challenges that ChatGPT faces, including ethical concerns, data biases, and safety issues, while discussing potential mitigation strategies. Finally, we envision the future of ChatGPT by exploring areas of further research and development, focusing on its integration with other technologies, improved human-AI interaction, and addressing the digital divide. This review offers valuable insights for researchers, developers, and stakeholders interested in the ever-evolving landscape of AI-driven conversational agents. This study explores the various ways ChatGPT has been revolutionizing scientific research, spanning from data processing and hypothesis generation to collaboration and public outreach. Furthermore, the paper examines the potential challenges and ethical concerns surrounding the use of ChatGPT in research, while highlighting the importance of striking a balance between AI-assisted innovation and human expertise. The paper presents several ethical issues in existing computing domain and how ChatGPT can invoke challenges to such notion. This work also includes some biases and limitations of ChatGPT. It is worth to note that despite of several controversies and ethical concerns, ChatGPT has attracted remarkable attentions from academia, research, and industries in a very short span of time.
AbstractList In recent years, artificial intelligence (AI) and machine learning have been transforming the landscape of scientific research. Out of which, the chatbot technology has experienced tremendous advancements in recent years, especially with ChatGPT emerging as a notable AI language model. This comprehensive review delves into the background, applications, key challenges, and future directions of ChatGPT. We begin by exploring its origins, development, and underlying technology, before examining its wide-ranging applications across industries such as customer service, healthcare, and education. We also highlight the critical challenges that ChatGPT faces, including ethical concerns, data biases, and safety issues, while discussing potential mitigation strategies. Finally, we envision the future of ChatGPT by exploring areas of further research and development, focusing on its integration with other technologies, improved human-AI interaction, and addressing the digital divide. This review offers valuable insights for researchers, developers, and stakeholders interested in the ever-evolving landscape of AI-driven conversational agents. This study explores the various ways ChatGPT has been revolutionizing scientific research, spanning from data processing and hypothesis generation to collaboration and public outreach. Furthermore, the paper examines the potential challenges and ethical concerns surrounding the use of ChatGPT in research, while highlighting the importance of striking a balance between AI-assisted innovation and human expertise. The paper presents several ethical issues in existing computing domain and how ChatGPT can invoke challenges to such notion. This work also includes some biases and limitations of ChatGPT. It is worth to note that despite of several controversies and ethical concerns, ChatGPT has attracted remarkable attentions from academia, research, and industries in a very short span of time.
Author Ray, Partha Pratim
Author_xml – sequence: 1
  givenname: Partha Pratim
  surname: Ray
  fullname: Ray, Partha Pratim
  email: ppray@cus.ac.in
  organization: Sikkim University, Gangtok, India
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Keywords Language model
Generative AI
ChatGPT
Context understanding
Conversational AI
Natural language processing
GPT-3.5
Language English
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SSID ssj0002891325
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SecondaryResourceType review_article
Snippet In recent years, artificial intelligence (AI) and machine learning have been transforming the landscape of scientific research. Out of which, the chatbot...
SourceID doaj
crossref
elsevier
SourceType Open Website
Enrichment Source
Index Database
Publisher
StartPage 121
SubjectTerms ChatGPT
Context understanding
Conversational AI
Generative AI
GPT-3.5
Language model
Natural language processing
Title ChatGPT: A comprehensive review on background, applications, key challenges, bias, ethics, limitations and future scope
URI https://dx.doi.org/10.1016/j.iotcps.2023.04.003
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