Appointment Scheduling Considering Outpatient Unpunctuality Under Telemedicine Services

Patient unpunctuality substantially complicates appointment scheduling in integrated telemedicine–traditional outpatient systems. The current research frequently ignores behavioral distinctions between telemedicine patients and outpatients, while neglecting to measure the intangible burden on physic...

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Bibliographic Details
Published in:	Mathematics (Basel) Vol. 13; no. 16; p. 2591
Main Authors:	Chen, Wei, Chen, Liang, Shen, Xiaoxiao, Zhang, Yutao, Wang, Xiulai
Format:	Journal Article
Language:	English
Published:	Basel MDPI AG 01.08.2025
Subjects:	Behavior Costs Efficiency Fines & penalties Heterogeneity Integer programming Linear programming Mathematical programming Medical appointments and schedules Methods Mixed integer Optimization outpatient appointment scheduling Patients Physicians Schedules Scheduling Sensitivity analysis service switching Stochastic models stochastic optimization Switches Systems stability Telemedicine China
ISSN:	2227-7390, 2227-7390
Online Access:	Get full text
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