The association of missed nursing care and determinants of satisfaction with current position for direct‐care nurses—An international study

Aim To describe the association of missed nursing care and to identify the determinants of satisfaction with current position for direct‐care nurses. Background Missed nursing care and job satisfaction are important issues regarding quality patient care and safety in health care, globally. Method Th...

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Published in:Journal of nursing management Vol. 28; no. 8; pp. 1851 - 1860
Main Authors: Bragadóttir, Helga, Burmeister, Elizabeth A., Terzioglu, Fusun, Kalisch, Beatrice J.
Format: Journal Article
Language:English
Published: England John Wiley & Sons, Inc 01.11.2020
Subjects:
Absenteeism
Health care
Health services
Hospitals
international study
Job satisfaction
Medical errors
Medical personnel
missed nursing care
Nurse managers
Nurses
Nursing
Nursing administration
Nursing care
Overtime
Patients
Quality of care
Quantitative analysis
Satisfaction
Staffing
Work
Work experience
Workforce planning
International study
missed nursing care
nursing
job satisfaction
ISSN:0966-0429, 1365-2834, 1365-2834
Online Access:Get full text
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Summary:Aim To describe the association of missed nursing care and to identify the determinants of satisfaction with current position for direct‐care nurses. Background Missed nursing care and job satisfaction are important issues regarding quality patient care and safety in health care, globally. Method This was a cross‐sectional quantitative study using MISSCARE Survey data. Participants were 7,079 nursing staff providing direct patient care in hospitals in Australia, Iceland, Turkey and the USA. Multivariable nested models were used to identify the relationship between missed nursing care and nurses’ satisfaction with current position. Results More missed nursing care was associated with less satisfaction with current position. Other determinants of job satisfaction included country, nursing experience, overtime worked, adequacy of staffing and the number of shifts missed during the previous 3 months. Conclusion(s) Internationally, more missed nursing care is associated with less nursing job satisfaction and is influenced by work experience, overtime worked, levels of staffing and absenteeism. Implications for Nursing Management This study identifies that the association between missed nursing care and satisfaction with nursing position is of global concern. Other factors requiring the attention of nurse managers are staffing levels, absenteeism and work experience.
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ISSN:0966-0429
1365-2834
1365-2834
DOI:10.1111/jonm.13051