A foundation for the study of behavior change support systems

The emerging ambient persuasive technology looks very promising for many areas of personal and ubiquitous computing. Persuasive applications aim at changing human attitudes or behavior through the power of software designs. This theory-creating article suggests the concept of a behavior change suppo...

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Bibliographic Details
Published in:Personal and ubiquitous computing Vol. 17; no. 6; pp. 1223 - 1235
Main Author: Oinas-Kukkonen, Harri
Format: Journal Article
Language:English
Published: London Springer London 01.08.2013
Springer Nature B.V
Subjects:
Behavioral psychology
Computation
Computer programs
Computer Science
Design engineering
Foundations
Human
Information systems
Mathematical models
Mobile Computing
Original Article
Personal Computing
Support systems
Technology
Ubiquitous computing
User Interfaces and Human Computer Interaction
Behavior change support systems
Psychological outcomes
Persuasive technology
Behavioral outcomes
Socio-technical system
Behavioral change
ISSN:1617-4909, 1617-4917
Online Access:Get full text
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Summary:The emerging ambient persuasive technology looks very promising for many areas of personal and ubiquitous computing. Persuasive applications aim at changing human attitudes or behavior through the power of software designs. This theory-creating article suggests the concept of a behavior change support system (BCSS), whether web-based, mobile, ubiquitous, or more traditional information system to be treated as the core of research into persuasion, influence, nudge, and coercion. This article provides a foundation for studying BCSSs, in which the key constructs are the O/C matrix and the PSD model. It will (1) introduce the archetypes of behavior change via BCSSs, (2) describe the design process for building persuasive BCSSs, and (3) exemplify research into BCSSs through the domain of health interventions. Recognizing the themes put forward in this article will help leverage the full potential of computing for producing behavioral changes.
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ISSN:1617-4909
1617-4917
DOI:10.1007/s00779-012-0591-5