A Graph-Based Approach to Measuring the Efficiency of an Urban Taxi Service System

Taxi service systems in big cities are immensely complex due to the interaction and self-organization between taxi drivers and passengers. An inefficient taxi service system leads to more empty trips for drivers and longer waiting time for passengers and introduces unnecessary congestion on the road...

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Published in:IEEE transactions on intelligent transportation systems Vol. 17; no. 9; pp. 2479 - 2489
Main Authors: Xianyuan Zhan, Xinwu Qian, Ukkusuri, Satish V.
Format: Journal Article
Language:English
Published: New York IEEE 01.09.2016
The Institute of Electrical and Electronics Engineers, Inc. (IEEE)
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ISSN:1524-9050, 1558-0016
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Abstract Taxi service systems in big cities are immensely complex due to the interaction and self-organization between taxi drivers and passengers. An inefficient taxi service system leads to more empty trips for drivers and longer waiting time for passengers and introduces unnecessary congestion on the road network. In this paper, we investigate the efficiency level of the taxi service system using real-world large-scale taxi trip data. By assuming a hypothetical system-wide recommendation system, two approaches are proposed to find the theoretical optimal strategies that minimize the cost of empty trips and the number of taxis required to satisfy all the observed trips. The optimization problems are transformed into equivalent graph problems and solved using polynomial time algorithms. The taxi trip data in New York City are used to quantitatively examine the gap between the current system performance and the theoretically optimal system. The numerical results indicate that, if system-wide information between taxi drivers and passengers was shared, it is possible to reduce 60%-90% of the total empty trip cost depending on different objectives, and one-third of all taxis required to serve all observed trips. The existence of destructive competition among taxi drivers is also uncovered in the actual taxi service system. The huge performance gap suggests an urgent need for a system reconsideration in designing taxi recommendation systems.
AbstractList Taxi service systems in big cities are immensely complex due to the interaction and self-organization between taxi drivers and passengers. An inefficient taxi service system leads to more empty trips for drivers and longer waiting time for passengers and introduces unnecessary congestion on the road network. In this paper, we investigate the efficiency level of the taxi service system using real-world large-scale taxi trip data. By assuming a hypothetical system-wide recommendation system, two approaches are proposed to find the theoretical optimal strategies that minimize the cost of empty trips and the number of taxis required to satisfy all the observed trips. The optimization problems are transformed into equivalent graph problems and solved using polynomial time algorithms. The taxi trip data in New York City are used to quantitatively examine the gap between the current system performance and the theoretically optimal system. The numerical results indicate that, if system-wide information between taxi drivers and passengers was shared, it is possible to reduce 60%-90% of the total empty trip cost depending on different objectives, and one-third of all taxis required to serve all observed trips. The existence of destructive competition among taxi drivers is also uncovered in the actual taxi service system. The huge performance gap suggests an urgent need for a system reconsideration in designing taxi recommendation systems.
Author Xinwu Qian
Xianyuan Zhan
Ukkusuri, Satish V.
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SubjectTerms Airports
Cost engineering
efficiency
Equivalence
Global Positioning System
graph theory
large-scale trip data
Measurement
minimum path cover
minimum weight perfect bipartite matching
Optimization
Passengers
Polynomials
Public transportation
Recommender systems
Roads
Strategy
System performance
Taxi service system
Taxicabs
Urban areas
Vehicles
Title A Graph-Based Approach to Measuring the Efficiency of an Urban Taxi Service System
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