APA (7th ed.) Citation

Pelau, C., Dabija, D., & Ene, I. (2021). What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics in the acceptance of artificial intelligence in the service industry. Computers in human behavior, 122, 106855. https://doi.org/10.1016/j.chb.2021.106855

Chicago Style (17th ed.) Citation

Pelau, Corina, Dan-Cristian Dabija, and Irina Ene. "What Makes an AI Device Human-like? The Role of Interaction Quality, Empathy and Perceived Psychological Anthropomorphic Characteristics in the Acceptance of Artificial Intelligence in the Service Industry." Computers in Human Behavior 122 (2021): 106855. https://doi.org/10.1016/j.chb.2021.106855.

MLA (9th ed.) Citation

Pelau, Corina, et al. "What Makes an AI Device Human-like? The Role of Interaction Quality, Empathy and Perceived Psychological Anthropomorphic Characteristics in the Acceptance of Artificial Intelligence in the Service Industry." Computers in Human Behavior, vol. 122, 2021, p. 106855, https://doi.org/10.1016/j.chb.2021.106855.