A systematic review and meta-analysis of user acceptance of consumer-oriented health information technologies

This study was conducted to synthesize existing studies on user acceptance of consumer-oriented health information technologies (CHITs) through a systematic review and meta-analysis. We searched four electronic databases in August 2018 for studies that empirically examined user acceptance of CHITs b...

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Bibliographic Details
Published in:Computers in human behavior Vol. 104; p. 106147
Main Authors: Tao, Da, Wang, Tieyan, Wang, Tieshan, Zhang, Tingru, Zhang, Xiaoyan, Qu, Xingda
Format: Journal Article
Language:English
Published: Elmsford Elsevier Ltd 01.03.2020
Elsevier Science Ltd
Subjects:
Consumer health informatics
Health information technologies
Meta-analysis
Subgroups
Systematic review
Technology acceptance
Technology Acceptance Model
Technology utilization
Technology acceptance
Health information technologies
Consumer health informatics
Meta-analysis
ISSN:0747-5632, 1873-7692
Online Access:Get full text
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Summary:This study was conducted to synthesize existing studies on user acceptance of consumer-oriented health information technologies (CHITs) through a systematic review and meta-analysis. We searched four electronic databases in August 2018 for studies that empirically examined user acceptance of CHITs based on theoretical frameworks of Technology Acceptance Model (TAM). Meta-analysis was used to estimate effect sizes of pairwise relationships among TAM constructs, while subgroup analysis was performed to investigate potential factors that may moderate TAM relationships. Sixty-seven studies were identified and included for analysis. The results show that TAM was a robust model in examining user acceptance of CHITs. The results also identified a number of significant relationships between several antecedents (self-efficacy, subjective norm, trust, perceived behavioral control and facilitating conditions) and the core TAM constructs. In addition, many of the relationships could be moderated by study characteristics such as country of origin, type of user and type of technology. The findings demonstrated that TAM represents a good ground theory for examining factors that influence consumer acceptance of CHITs. Further efforts can be dedicated to contextualize the use of TAM theories in CHIT domain and to further examine factors that are able to moderate the model relationships. •TAM was a robust model in examining consumer acceptance of CHITs.•A number of antecedents had significant relationships with the core TAM constructs.•The antecedents included self-efficacy, subjective norm, trust, perceived behavioral control and facilitating conditions.•TAM relationships could be moderated by study characteristics.
Bibliography:ObjectType-Article-2
SourceType-Scholarly Journals-1
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ObjectType-Evidence Based Healthcare-1
ISSN:0747-5632
1873-7692
DOI:10.1016/j.chb.2019.09.023