Mir, M., Ashraf, R., Syed, T. A., Ali, S., & Nawaz, R. (2023). Mapping the service recovery research landscape: A bibliometric‐based systematic review. Psychology & marketing, 40(10), 2060-2087. https://doi.org/10.1002/mar.21864
Citácia podle Chicago (17th ed.)Mir, Mahmood, Rohail Ashraf, Tahir Abbas Syed, Sara Ali, a Raheel Nawaz. "Mapping the Service Recovery Research Landscape: A Bibliometric‐based Systematic Review." Psychology & Marketing 40, no. 10 (2023): 2060-2087. https://doi.org/10.1002/mar.21864.
Citácia podľa MLA (8th ed.)Mir, Mahmood, et al. "Mapping the Service Recovery Research Landscape: A Bibliometric‐based Systematic Review." Psychology & Marketing, vol. 40, no. 10, 2023, pp. 2060-2087, https://doi.org/10.1002/mar.21864.
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