Why Would I Use This in My Home? A Model of Domestic Social Robot Acceptance
Many independent studies in social robotics and human-robot interaction have gained knowledge on various factors that affect people's perceptions of and behaviors toward robots. However, only a few of those studies aimed to develop models of social robot acceptance integrating a wider range of...
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| Published in: | Human-computer interaction Vol. 34; no. 2; pp. 115 - 173 |
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| Main Authors: | , , |
| Format: | Journal Article |
| Language: | English |
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Hillsdale
Taylor & Francis
04.03.2019
Taylor & Francis Ltd |
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| ISSN: | 0737-0024, 1532-7051 |
| Online Access: | Get full text |
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| Abstract | Many independent studies in social robotics and human-robot interaction have gained knowledge on various factors that affect people's perceptions of and behaviors toward robots. However, only a few of those studies aimed to develop models of social robot acceptance integrating a wider range of such factors. With the rise of robotic technologies for everyday environments, such comprehensive research on relevant acceptance factors is increasingly necessary. This article presents a conceptual model of social robot acceptance with a strong theoretical base, which has been tested among the general Dutch population (n = 1,168) using structural equation modeling. The results show a strong role of normative believes that both directly and indirectly affect the anticipated acceptance of social robots for domestic purposes. Moreover, the data show that, at least at this stage of diffusion within society, people seem somewhat reluctant to accept social behaviors from robots. The current findings of our study and their implications serve to push the field of acceptable social robotics forward. For the societal acceptance of social robots, it is vital to include the opinions of future users at an early stage of development. This way future designs can be better adapted to the preferences of potential users. |
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| AbstractList | Many independent studies in social robotics and human-robot interaction have gained knowledge on various factors that affect people's perceptions of and behaviors toward robots. However, only a few of those studies aimed to develop models of social robot acceptance integrating a wider range of such factors. With the rise of robotic technologies for everyday environments, such comprehensive research on relevant acceptance factors is increasingly necessary. This article presents a conceptual model of social robot acceptance with a strong theoretical base, which has been tested among the general Dutch population (n = 1,168) using structural equation modeling. The results show a strong role of normative believes that both directly and indirectly affect the anticipated acceptance of social robots for domestic purposes. Moreover, the data show that, at least at this stage of diffusion within society, people seem somewhat reluctant to accept social behaviors from robots. The current findings of our study and their implications serve to push the field of acceptable social robotics forward. For the societal acceptance of social robots, it is vital to include the opinions of future users at an early stage of development. This way future designs can be better adapted to the preferences of potential users. Many independent studies in social robotics and human-robot interaction have gained knowledge on various factors that affect people's perceptions of and behaviors toward robots. However, only a few of those studies aimed to develop models of social robot acceptance integrating a wider range of such factors. With the rise of robotic technologies for everyday environments, such comprehensive research on relevant acceptance factors is increasingly necessary. This article presents a conceptual model of social robot acceptance with a strong theoretical base, which has been tested among the general Dutch population (n = 1,168) using structural equation modeling. The results show a strong role of normative believes that both directly and indirectly affect the anticipated acceptance of social robots for domestic purposes. Moreover, the data show that, at least at this stage of diffusion within society, people seem somewhat reluctant to accept social behaviors from robots. The current findings of our study and their implications serve to push the field of acceptable social robotics forward. For the societal acceptance of social robots, it is vital to include the opinions of future users at an early stage of development. This way future designs can be better adapted to the preferences of potential users. |
| Author | Ben Allouch, Somaya de Graaf, Maartje M. A. van Dijk, Jan A. G. M. |
| Author_xml | – sequence: 1 givenname: Maartje M. A. surname: de Graaf fullname: de Graaf, Maartje M. A. organization: University of Twente – sequence: 2 givenname: Somaya surname: Ben Allouch fullname: Ben Allouch, Somaya organization: Saxion University of Applied Science – sequence: 3 givenname: Jan A. G. M. surname: van Dijk fullname: van Dijk, Jan A. G. M. organization: University of Twente |
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| SubjectTerms | Acceptance Human engineering Robotics Robots Social structure |
| Title | Why Would I Use This in My Home? A Model of Domestic Social Robot Acceptance |
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