The importance of procedural justice in Human–Machine Interactions: Intelligent systems as new decision agents in organizations

In the present study, the effects of procedural justice (fair or unfair) and the type of decision agent (human, robot, or computer) on employee behavior and attitudes (e.g., job satisfaction, organizational citizenship behavior, or counterproductive work behaviors) were examined. It was predicted th...

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Bibliographic Details
Published in:	Computers in human behavior Vol. 89; pp. 27 - 39
Main Authors:	Ötting, Sonja K., Maier, Günter W.
Format:	Journal Article
Language:	English
Published:	Elmsford Elsevier Ltd 01.12.2018 Elsevier Science Ltd
Subjects:	Attitudes Behavior Between-subjects design Decision agent Employee attitude Employee behavior and attitudes Experimental vignette study Experiments Human behavior Humanoid Human–machine interaction Intelligent systems Job satisfaction Organizational aspects Organizations Procedural justice Research methodology Robots Source of justice Human–machine interaction Employee behavior and attitudes Decision agent Procedural justice Source of justice Experimental vignette study
ISSN:	0747-5632, 1873-7692
Online Access:	Get full text
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