Item non-response rates: a comparison of online and paper questionnaires
Item non-response rates are a significant factor affecting the quality of questionnaire data. This article looks at the impact that the mode of administration might have on item non-response rates. Using closely matched groups of respondents (n = 466) it compares item non-response rates for near-ide...
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| Vydáno v: | International journal of social research methodology Ročník 12; číslo 4; s. 281 - 291 |
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| Médium: | Journal Article |
| Jazyk: | angličtina |
| Vydáno: |
Routledge
01.10.2009
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| ISSN: | 1364-5579, 1464-5300 |
| On-line přístup: | Získat plný text |
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| Abstract | Item non-response rates are a significant factor affecting the quality of questionnaire data. This article looks at the impact that the mode of administration might have on item non-response rates. Using closely matched groups of respondents (n = 466) it compares item non-response rates for near-identical versions of online and paper questionnaires. The research also analyses the difference between fixed-choice and open-ended questions in terms of their respective item non-response rates. Findings from the research indicate that the administration of questionnaires online, while it might have relatively little impact on the item non-response rates for fixed-choice questions, would seem to reduce item non-response rates where the questions are open-ended and require respondents to provide unstructured text-based answers. |
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| AbstractList | Item non-response rates are a significant factor affecting the quality of questionnaire data. This article looks at the impact that the mode of administration might have on item non-response rates. Using closely matched groups of respondents (n = 466) it compares item non-response rates for near-identical versions of online and paper questionnaires. The research also analyses the difference between fixed-choice and open-ended questions in terms of their respective item non-response rates. Findings from the research indicate that the administration of questionnaires online, while it might have relatively little impact on the item non-response rates for fixed-choice questions, would seem to reduce item non-response rates where the questions are open-ended and require respondents to provide unstructured text-based answers. Adapted from the source document. Item non-response rates are a significant factor affecting the quality of questionnaire data. This article looks at the impact that the mode of administration might have on item non-response rates. Using closely matched groups of respondents (n = 466) it compares item non-response rates for near-identical versions of online and paper questionnaires. The research also analyses the difference between fixed-choice and open-ended questions in terms of their respective item non-response rates. Findings from the research indicate that the administration of questionnaires online, while it might have relatively little impact on the item non-response rates for fixed-choice questions, would seem to reduce item non-response rates where the questions are open-ended and require respondents to provide unstructured text-based answers. |
| Author | Denscombe, Martyn |
| Author_xml | – sequence: 1 givenname: Martyn surname: Denscombe fullname: Denscombe, Martyn email: md@dmu.ac.uk organization: Department of Public Policy , De Montfort University |
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| Title | Item non-response rates: a comparison of online and paper questionnaires |
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