Re-evaluating electronic government development index to monitor the transformation toward achieving sustainable development goals

•Sub-indices of EGDI have different importance using data-driven Shannon Entropy.•Data Envelopment Analysis efficiency and effectiveness indices are introduced.•Efficiency and effectiveness values show a declining effort toward achieving SDGs.•New proposed analytics methods question the current UN r...

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Bibliographic Details
Published in:Journal of business research Vol. 131; pp. 426 - 440
Main Authors: Osman, Ibrahim H., Zablith, Fouad
Format: Journal Article
Language:English
Published: Elsevier Inc 01.07.2021
Elsevier B.V
Subjects:
Analysis
Business schools
Data envelopment analysis
Electronic government development index
Government computer systems
Government information technology services
Performance evaluation
Shannon entropy
Sustainable development
Sustainable development goals
Technique for order preference by similarity to ideal solution
Performance evaluation
Shannon entropy
Electronic government development index
Sustainable development goals
Data envelopment analysis
Technique for order preference by similarity to ideal solution
ISSN:0148-2963, 1873-7978
Online Access:Get full text
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Summary:•Sub-indices of EGDI have different importance using data-driven Shannon Entropy.•Data Envelopment Analysis efficiency and effectiveness indices are introduced.•Efficiency and effectiveness values show a declining effort toward achieving SDGs.•New proposed analytics methods question the current UN ranking of countries.•How to improve ranking and set realistic targets from best peers are provided. While the connection between the electronic government development index (EGDI) and sustainable development goals (SDGs) is well established, global efforts to provide appropriate means for achieving SDGs remain insufficient. This study addresses this issue by introducing a hybrid framework using Shannon entropy to derive data-driven weights for aggregation, technique for order preference by similarity to ideal solution for relative ranking, and data envelopment analysis for generating performance efficiency and effectiveness indices, benchmarks for setting targets, and analytical insights for smarter decisions and managerial actions. The hybrid methods are validated on the 2014, 2016 and 2018 EGDI datasets that cover 193 countries. Our findings illustrate a significant change in the weights of performance indices, leading to a change in the ranks of over 90% of the countries, and a decrease in the SDG performance trend due to less efficient utilization of resources, despite an increase in the effectiveness of outcomes.
ISSN:0148-2963
1873-7978
DOI:10.1016/j.jbusres.2020.10.027