Robot service failure and recovery: Literature review and future directions

Robot service failure and subsequent user behavioral responses have emerged as a prominent scientific issue, warranting attention from multiple disciplines. A review of existing literature is crucial to synthesizing and comprehensively evaluating these studies. To this end, the present study underto...

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Veröffentlicht in:	International journal of advanced robotic systems Jg. 20; H. 4
Hauptverfasser:	Liu, Dewen, Li, Changfei, Zhang, Jieqiong, Huang, Weidong
Format:	Journal Article
Sprache:	Englisch
Veröffentlicht:	London, England SAGE Publications 01.07.2023 Sage Publications Ltd SAGE Publishing
Schlagworte:	Failure Literature reviews Recovery Robots Service restoration Service robots user behaviors service recovery Robots service service failure
ISSN:	1729-8806, 1729-8814
Online-Zugang:	Volltext
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