Congruence in Corporate Social Responsibility: Connecting the Identity and Behavior of Employers and Employees

The multi-disciplinary interest in social responsibility on the part of individuals and organizations over the past 30 years has generated several descriptors of corporate social responsibility (CSR) and employee social responsibility (ESR). These descriptors focus largely on socially responsible be...

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Vydané v:Journal of business ethics Ročník 143; číslo 1; s. 35 - 51
Hlavní autori: Haski-Leventhal, Debbie, Roza, Lonneke, Meijs, Lucas C. P. M.
Médium: Journal Article
Jazyk:English
Vydavateľské údaje: Dordrecht Springer 01.06.2017
Springer Netherlands
Springer Nature B.V
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ISSN:0167-4544, 1573-0697
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Abstract The multi-disciplinary interest in social responsibility on the part of individuals and organizations over the past 30 years has generated several descriptors of corporate social responsibility (CSR) and employee social responsibility (ESR). These descriptors focus largely on socially responsible behavior and, in some cases, on socially responsible identity. Very few authors have combined the two concepts in researching social responsibility. This situation can lead to an oversimplification of the concept of CSR, thereby impeding the examination of congruence between employees and organizations with regard to social responsibility. In this article, we connect two dimensions of social responsibility—identity and behavior—to build a Social Responsibility Matrix consisting of four patterns for classifying the social responsibility of employees and employers: Low Social Responsibility, Identity-based Social Responsibility, Behavior-based Social Responsibility, and Entwined Social Responsibility. The positioning of employers and employees on the same matrix (as determined by internal, relational, and/or external factors) is vital for assessing the level of congruence between employers and employees with regard to social responsibility and for discussing the possible outcomes for both parties. These identity and behavior-based patterns, determinants, and levels of congruence connecting employees and employers form the foundation for the multi-dimensional, dynamic ESR-CSR Congruence Model, as exemplified in a case study. This contribution enhances the existing literature and models of CSR, in addition to improving the understanding of employee-employer congruence, thereby broadening the array of possibilities for achieving positive organizational outcomes based on CSR.
AbstractList The multi-disciplinary interest in social responsibility on the part of individuals and organizations over the past 30 years has generated several descriptors of corporate social responsibility (CSR) and employee social responsibility (ESR). These descriptors focus largely on socially responsible behavior and, in some cases, on socially responsible identity. Very few authors have combined the two concepts in researching social responsibility. This situation can lead to an oversimplification of the concept of CSR, thereby impeding the examination of congruence between employees and organizations with regard to social responsibility. In this article, we connect two dimensions of social responsibility—identity and behavior—to build a Social Responsibility Matrix consisting of four patterns for classifying the social responsibility of employees and employers: Low Social Responsibility, Identity-based Social Responsibility, Behavior-based Social Responsibility, and Entwined Social Responsibility. The positioning of employers and employees on the same matrix (as determined by internal, relational, and/or external factors) is vital for assessing the level of congruence between employers and employees with regard to social responsibility and for discussing the possible outcomes for both parties. These identity and behavior-based patterns, determinants, and levels of congruence connecting employees and employers form the foundation for the multi-dimensional, dynamic ESR–CSR Congruence Model, as exemplified in a case study. This contribution enhances the existing literature and models of CSR, in addition to improving the understanding of employee–employer congruence, thereby broadening the array of possibilities for achieving positive organizational outcomes based on CSR.
The multi-disciplinary interest in social responsibility on the part of individuals and organizations over the past 30 years has generated several descriptors of corporate social responsibility (CSR) and employee social responsibility (ESR). These descriptors focus largely on socially responsible behavior and, in some cases, on socially responsible identity. Very few authors have combined the two concepts in researching social responsibility. This situation can lead to an oversimplification of the concept of CSR, thereby impeding the examination of congruence between employees and organizations with regard to social responsibility. In this article, we connect two dimensions of social responsibility—identity and behavior—to build a Social Responsibility Matrix consisting of four patterns for classifying the social responsibility of employees and employers: Low Social Responsibility, Identity-based Social Responsibility, Behavior-based Social Responsibility, and Entwined Social Responsibility. The positioning of employers and employees on the same matrix (as determined by internal, relational, and/or external factors) is vital for assessing the level of congruence between employers and employees with regard to social responsibility and for discussing the possible outcomes for both parties. These identity and behavior-based patterns, determinants, and levels of congruence connecting employees and employers form the foundation for the multi-dimensional, dynamic ESR-CSR Congruence Model, as exemplified in a case study. This contribution enhances the existing literature and models of CSR, in addition to improving the understanding of employee-employer congruence, thereby broadening the array of possibilities for achieving positive organizational outcomes based on CSR.
Author Meijs, Lucas C. P. M.
Roza, Lonneke
Haski-Leventhal, Debbie
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  fullname: Roza, Lonneke
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  givenname: Lucas C. P. M.
  surname: Meijs
  fullname: Meijs, Lucas C. P. M.
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ISSN 0167-4544
IngestDate Mon Nov 10 01:07:05 EST 2025
Sat Nov 29 03:05:57 EST 2025
Tue Nov 18 22:44:11 EST 2025
Fri Feb 21 02:32:13 EST 2025
Fri Jun 20 00:19:04 EDT 2025
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Issue 1
Keywords Employees
Congruence
CSR
CSR determinants
CSR identity
Language English
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PublicationSubtitle JBE
PublicationTitle Journal of business ethics
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Springer Netherlands
Springer Nature B.V
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The multi-disciplinary interest in social responsibility on the part of individuals and organizations over the past 30 years has generated several descriptors...
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SubjectTerms Behavior
Business and Management
Business Ethics
Case studies
Congruence
Corporate responsibility
Education
Employee involvement
Employees
Employers
Ethics
Identity
Management
Multidisciplinary practices
Philosophy
Quality of Life Research
Social factors
Social identity
Social responsibility
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Title Congruence in Corporate Social Responsibility: Connecting the Identity and Behavior of Employers and Employees
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