Lim, J. S., Hong, N., & Schneider, E. (2025). How warm-versus competent-toned AI apologies affect trust and forgiveness through emotions and perceived sincerity. Computers in human behavior, 172, 108761. https://doi.org/10.1016/j.chb.2025.108761
Chicago-Zitierstil (17. Ausg.)Lim, Joon Soo, Nalae Hong, und Erika Schneider. "How Warm-versus Competent-toned AI Apologies Affect Trust and Forgiveness Through Emotions and Perceived Sincerity." Computers in Human Behavior 172 (2025): 108761. https://doi.org/10.1016/j.chb.2025.108761.
MLA-Zitierstil (9. Ausg.)Lim, Joon Soo, et al. "How Warm-versus Competent-toned AI Apologies Affect Trust and Forgiveness Through Emotions and Perceived Sincerity." Computers in Human Behavior, vol. 172, 2025, p. 108761, https://doi.org/10.1016/j.chb.2025.108761.