Pricing and service effort strategy in a dual-channel supply chain with showrooming effect

•This study constructs stylized Stackelberg models in a dual-channel supply chain.•Three service effort strategies for the retailer are discussed and compared.•Both the manufacturer and retailer benefit more in the ex-post service effort strategy.•The manufacturer will set a low wholesale price in t...

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Vydané v:Transportation research. Part E, Logistics and transportation review Ročník 126; s. 32 - 48
Hlavní autori: Li, Guo, Li, Lin, Sun, Jiasen
Médium: Journal Article
Jazyk:English
Vydavateľské údaje: Elsevier Ltd 01.06.2019
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ISSN:1366-5545, 1878-5794
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Abstract •This study constructs stylized Stackelberg models in a dual-channel supply chain.•Three service effort strategies for the retailer are discussed and compared.•Both the manufacturer and retailer benefit more in the ex-post service effort strategy.•The manufacturer will set a low wholesale price in the ex-post service effort strategy.•The greater the showrooming effect is, the higher profits firms will obtain in the ex-post service effort strategy. This study investigates the influence of the showrooming effect on firms’ pricing and service effort in a dual-channel supply chain. The no-service, ex-ante and ex-post service effort strategies are considered. The equilibrium results show that the showrooming effect enables the firms to benefit the most from the ex-post service efforts. Moreover, the showrooming effect makes the manufacturer set high/low wholesale prices for retailers in the ex-ante/ex-post strategy. This study further extends the three strategies by considering no showrooming effect. Results show that the greater the showrooming effect, the higher profits firms will obtain using the ex-post service effort strategy.
AbstractList •This study constructs stylized Stackelberg models in a dual-channel supply chain.•Three service effort strategies for the retailer are discussed and compared.•Both the manufacturer and retailer benefit more in the ex-post service effort strategy.•The manufacturer will set a low wholesale price in the ex-post service effort strategy.•The greater the showrooming effect is, the higher profits firms will obtain in the ex-post service effort strategy. This study investigates the influence of the showrooming effect on firms’ pricing and service effort in a dual-channel supply chain. The no-service, ex-ante and ex-post service effort strategies are considered. The equilibrium results show that the showrooming effect enables the firms to benefit the most from the ex-post service efforts. Moreover, the showrooming effect makes the manufacturer set high/low wholesale prices for retailers in the ex-ante/ex-post strategy. This study further extends the three strategies by considering no showrooming effect. Results show that the greater the showrooming effect, the higher profits firms will obtain using the ex-post service effort strategy.
Author Li, Guo
Li, Lin
Sun, Jiasen
Author_xml – sequence: 1
  givenname: Guo
  surname: Li
  fullname: Li, Guo
  email: liguo@bit.edu.cn
  organization: School of Management and Economics, Beijing Institute of Technology, Beijing, China
– sequence: 2
  givenname: Lin
  surname: Li
  fullname: Li, Lin
  email: kaitlyn1990@163.com
  organization: School of Management and Economics, Beijing Institute of Technology, Beijing, China
– sequence: 3
  givenname: Jiasen
  surname: Sun
  fullname: Sun, Jiasen
  email: jiasen@suda.edu.cn
  organization: Research Center for Smarter Supply Chain, School of Business, Soochow University, Suzhou, China
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Keywords Showrooming effect
Dual-channel supply chain
Service effort
Pricing
Language English
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PublicationCentury 2000
PublicationDate 2019-06-01
PublicationDateYYYYMMDD 2019-06-01
PublicationDate_xml – month: 06
  year: 2019
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  day: 01
PublicationDecade 2010
PublicationTitle Transportation research. Part E, Logistics and transportation review
PublicationYear 2019
Publisher Elsevier Ltd
Publisher_xml – name: Elsevier Ltd
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Snippet •This study constructs stylized Stackelberg models in a dual-channel supply chain.•Three service effort strategies for the retailer are discussed and...
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SubjectTerms Dual-channel supply chain
Pricing
Service effort
Showrooming effect
Title Pricing and service effort strategy in a dual-channel supply chain with showrooming effect
URI https://dx.doi.org/10.1016/j.tre.2019.03.019
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