Identifying indicators of laboratory management performance: a multiple constituency approach

The challenges for laboratory management posed by cost control, managed care, organizational restructuring, information networking and health system integration call for new measures to evaluate how effectively laboratories manage emerging performance expectations. This study identifies the Delphi p...

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Veröffentlicht in:Health care management review Jg. 26; H. 1; S. 40
Hauptverfasser: Zinn, J, Zalokowski, A, Hunter, L
Format: Journal Article
Sprache:Englisch
Veröffentlicht: United States 2001
Schlagworte:
Attitude of Health Personnel
Cost Control
Delivery of Health Care, Integrated - organization & administration
Delphi Technique
Efficiency, Organizational - statistics & numerical data
Facility Regulation and Control
Health Facility Administrators - psychology
Humans
Information Systems - organization & administration
Laboratories - organization & administration
Managed Care Programs - organization & administration
Management Audit - statistics & numerical data
Physicians - psychology
Quality Assurance, Health Care - statistics & numerical data
Quality Indicators, Health Care
Surveys and Questionnaires
United States
United States
ISSN:0361-6274
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Zusammenfassung:The challenges for laboratory management posed by cost control, managed care, organizational restructuring, information networking and health system integration call for new measures to evaluate how effectively laboratories manage emerging performance expectations. This study identifies the Delphi panel method in achieving consensus on measures of effectiveness and considers a specific application, the identification of indicators of laboratory performance, from the perspective of key constituencies.
Bibliographie:ObjectType-Article-1
SourceType-Scholarly Journals-1
ObjectType-Feature-2
content type line 23
ISSN:0361-6274
DOI:10.1097/00004010-200101000-00004