Identifying indicators of laboratory management performance: a multiple constituency approach
The challenges for laboratory management posed by cost control, managed care, organizational restructuring, information networking and health system integration call for new measures to evaluate how effectively laboratories manage emerging performance expectations. This study identifies the Delphi p...
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| Veröffentlicht in: | Health care management review Jg. 26; H. 1; S. 40 |
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| Hauptverfasser: | , , |
| Format: | Journal Article |
| Sprache: | Englisch |
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United States
2001
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| ISSN: | 0361-6274 |
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| Abstract | The challenges for laboratory management posed by cost control, managed care, organizational restructuring, information networking and health system integration call for new measures to evaluate how effectively laboratories manage emerging performance expectations. This study identifies the Delphi panel method in achieving consensus on measures of effectiveness and considers a specific application, the identification of indicators of laboratory performance, from the perspective of key constituencies. |
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| AbstractList | The challenges for laboratory management posed by cost control, managed care, organizational restructuring, information networking and health system integration call for new measures to evaluate how effectively laboratories manage emerging performance expectations. This study identifies the Delphi panel method in achieving consensus on measures of effectiveness and considers a specific application, the identification of indicators of laboratory performance, from the perspective of key constituencies.The challenges for laboratory management posed by cost control, managed care, organizational restructuring, information networking and health system integration call for new measures to evaluate how effectively laboratories manage emerging performance expectations. This study identifies the Delphi panel method in achieving consensus on measures of effectiveness and considers a specific application, the identification of indicators of laboratory performance, from the perspective of key constituencies. The challenges for laboratory management posed by cost control, managed care, organizational restructuring, information networking and health system integration call for new measures to evaluate how effectively laboratories manage emerging performance expectations. This study identifies the Delphi panel method in achieving consensus on measures of effectiveness and considers a specific application, the identification of indicators of laboratory performance, from the perspective of key constituencies. |
| Author | Hunter, L Zinn, J Zalokowski, A |
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| BackLink | https://www.ncbi.nlm.nih.gov/pubmed/11233353$$D View this record in MEDLINE/PubMed |
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| SubjectTerms | Attitude of Health Personnel Cost Control Delivery of Health Care, Integrated - organization & administration Delphi Technique Efficiency, Organizational - statistics & numerical data Facility Regulation and Control Health Facility Administrators - psychology Humans Information Systems - organization & administration Laboratories - organization & administration Managed Care Programs - organization & administration Management Audit - statistics & numerical data Physicians - psychology Quality Assurance, Health Care - statistics & numerical data Quality Indicators, Health Care Surveys and Questionnaires United States |
| Title | Identifying indicators of laboratory management performance: a multiple constituency approach |
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