Computational algorithm and parameter optimization for a multi-server system with unreliable servers and impatient customers

We consider an infinite capacity M/M/c queueing system with c unreliable servers, in which the customers may balk (do not enter) and renege (leave the queue after entering). The system is analyzed as a quasi-birth-and-death (QBD) process and the necessary and sufficient condition of system equilibri...

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Bibliographic Details
Published in:Journal of computational and applied mathematics Vol. 235; no. 3; pp. 547 - 562
Main Authors: Wu, Chia-Huang, Ke, Jau-Chuan
Format: Journal Article
Language:English
Published: Kidlington Elsevier B.V 01.12.2010
Elsevier
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ISSN:0377-0427, 1879-1778
Online Access:Get full text
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