Anthropotropism: Searching for Recognition in the Scandinavian Gig Economy

By curtailing workplace socialisation, platform-mediated gig work hinders the development of affective relationships necessary for the experience of recognition. However, extant research into recognition at work has typically only focused on face-to-face interactions, overlooking technologically com...

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Vydáno v:Sociology (Oxford) Ročník 56; číslo 5; s. 821 - 838
Hlavní autor: Newlands, Gemma
Médium: Journal Article
Jazyk:angličtina
Vydáno: London, England SAGE Publications 01.10.2022
Sage Publications Ltd
Témata:
Acknowledgment
Automation
Dehumanization
Gig economy
Intermittent
Neoliberalism
Recognition
Scripts
Socialization
Sociological research
Work
Workers
Workplaces
Sweden
gig economy
Norway
critical theory
recognition
neoliberalism
sociology of work
platforms
ISSN:0038-0385, 1469-8684
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Abstract By curtailing workplace socialisation, platform-mediated gig work hinders the development of affective relationships necessary for the experience of recognition. However, extant research into recognition at work has typically only focused on face-to-face interactions, overlooking technologically complex forms of work where recognition might be sought from and via technical intermediaries. Advancing sociological research into the lived experience of contemporary gig workers, this article draws on 41 interviews with Foodora riders in Norway and Sweden to explore how gig workers solicit and experience recognition at work. I identify a process of anthropotropism, whereby gig workers turn to human connections where possible in an attempt to pursue traditional social scripts of collegiality and to gain recognition from legitimate human sources. Further, I identify how platform-mediated communication does not prohibit recognition, but intermittent automation and neoliberal modes of instrumentalising recognition can disrupt the development of individual subjectivities and lead to feelings of mechanistic dehumanisation.
AbstractList By curtailing workplace socialisation, platform-mediated gig work hinders the development of affective relationships necessary for the experience of recognition. However, extant research into recognition at work has typically only focused on face-to-face interactions, overlooking technologically complex forms of work where recognition might be sought from and via technical intermediaries. Advancing sociological research into the lived experience of contemporary gig workers, this article draws on 41 interviews with Foodora riders in Norway and Sweden to explore how gig workers solicit and experience recognition at work. I identify a process of anthropotropism, whereby gig workers turn to human connections where possible in an attempt to pursue traditional social scripts of collegiality and to gain recognition from legitimate human sources. Further, I identify how platform-mediated communication does not prohibit recognition, but intermittent automation and neoliberal modes of instrumentalising recognition can disrupt the development of individual subjectivities and lead to feelings of mechanistic dehumanisation.
Author Newlands, Gemma
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  organization: BI Norwegian Business School, Norway
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Issue 5
Keywords Sweden
gig economy
Norway
critical theory
recognition
neoliberalism
sociology of work
platforms
Language English
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Snippet By curtailing workplace socialisation, platform-mediated gig work hinders the development of affective relationships necessary for the experience of...
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SubjectTerms Acknowledgment
Automation
Dehumanization
Gig economy
Intermittent
Neoliberalism
Recognition
Scripts
Socialization
Sociological research
Work
Workers
Workplaces
Title Anthropotropism: Searching for Recognition in the Scandinavian Gig Economy
URI https://journals.sagepub.com/doi/full/10.1177/00380385211063362
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Volume 56
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