Surma-aho, A., & Hölttä-Otto, K. (2022). Conceptualization and operationalization of empathy in design research. Design studies, 78, 101075. https://doi.org/10.1016/j.destud.2021.101075
Chicago Style (17th ed.) CitationSurma-aho, Antti, and Katja Hölttä-Otto. "Conceptualization and Operationalization of Empathy in Design Research." Design Studies 78 (2022): 101075. https://doi.org/10.1016/j.destud.2021.101075.
MLA (9th ed.) CitationSurma-aho, Antti, and Katja Hölttä-Otto. "Conceptualization and Operationalization of Empathy in Design Research." Design Studies, vol. 78, 2022, p. 101075, https://doi.org/10.1016/j.destud.2021.101075.
Warning: These citations may not always be 100% accurate.