Developing a novel inverse data envelopment analysis (DEA) model for evaluating after‐sales units

This paper proposes a novel model of inverse data envelopment analysis (IDEA) based on the slack‐based measure (SBM) approach. The developed inverse SBM model can maintain relative efficiency of decision making units (DMUs) with new input and output. This model can also measure the input and output...

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Bibliographic Details

Published in:	Expert systems Vol. 37; no. 5
Main Authors:	Hosseininia, Seyed S. S., Saen, Reza F.
Format:	Journal Article
Language:	English
Published:	Oxford Blackwell Publishing Ltd 01.10.2020
Subjects:	after‐sales service Data analysis Data envelopment analysis DEA Decision making Efficiency Evaluation inverse DEA Linear programming Operations research SBM slacks‐based measure
ISSN:	0266-4720, 1468-0394
Online Access:	Get full text
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