Faceless heroes: A content analysis of determinants for the recruitment, career development & retention of Emergency Medical Dispatchers in the United States of America

Emergency Medical Dispatchers (EMDs) provide life-critical telephone-based medical advice 24 h a day, 365 days a year. EMDs are the first point of contact but rarely, if ever, meet the public whom they serve. They are detached from the scene and less visible than their first responder colleagues, bu...

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Bibliographic Details
Published in:International journal of disaster risk reduction Vol. 61; p. 102335
Main Authors: McAleavy, Tony, Choi, Byunggi, Arlikatti, Sudha
Format: Journal Article
Language:English
Published: Elsevier Ltd 01.07.2021
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ISSN:2212-4209, 2212-4209
Online Access:Get full text
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