Making IT Project De-Escalation Happen: An Exploration into Key Roles

Given the persistent and costly problem of escalating IT projects, it is important to understand how projects can be de-escalated successfully, resulting in project turnaround if possible, or termination if necessary. Recent work suggests that the instantiation of specific roles may be central in br...

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Vydáno v:Journal of the Association for Information Systems Ročník 9; číslo 8; s. 462 - 496
Hlavní autoři: Mähring, Magnus, Keil, Mark, Mathiassen, Lars, Pries-Heje, Jan
Médium: Journal Article
Jazyk:angličtina
Vydáno: Atlanta Association for Information Systems 01.01.2008
Témata:
Case studies
Failure analysis
Information systems
Information technology
Laboratories
Projects
R&D
Research & development
Roles
Studies
ISSN:1536-9323, 1536-9323
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Popis
Shrnutí:Given the persistent and costly problem of escalating IT projects, it is important to understand how projects can be de-escalated successfully, resulting in project turnaround if possible, or termination if necessary. Recent work suggests that the instantiation of specific roles may be central in bringing about de-escalation. However, few such roles have been identified to date and there has been no systematic study of key roles. In this paper, we therefore explore roles in IT project de-escalation using a single-case approach. Results suggest that de-escalation not only depends on the existence of particular roles, but also on role interaction. We identify seven roles that are of substantial importance in shaping whether and how de-escalation is carried out: messenger, exit sponsor, exit champion, exit blocker, exit catalyst, legitimizer, and scapegoat. Furthermore, we offer a set of propositions that capture key role interactions during de-escalation. Implications for research and practice are discussed. [PUBLICATION ABSTRACT]
Bibliografie:SourceType-Scholarly Journals-1
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ISSN:1536-9323
1536-9323
DOI:10.17705/1jais.00165