Quality assessment of enterprise risk management programs

Enterprise risk management (ERM) is an important process for organizations to manage risks and identify opportunities in a holistic manner. Earlier studies have explored antecedents and consequences of ERM programs considering organizational, procedural, technical, and other related factors. However...

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Bibliographic Details
Published in:Journal of risk research Vol. 25; no. 1; pp. 92 - 112
Main Authors: Qazi, Abroon, Simsekler, Mecit Can Emre
Format: Journal Article
Language:English
Published: Abingdon Routledge 06.04.2021
Taylor & Francis Ltd
Subjects:
Causality
Efficacy
Enterprise risk management
Experts
interpretive structural modeling
Organizational effectiveness
Project management
Quality
Quality assessment
Quality management
Risk assessment
Risk management
semi-structured interviews
Total quality
total quality management
ISSN:1366-9877, 1466-4461
Online Access:Get full text
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Summary:Enterprise risk management (ERM) is an important process for organizations to manage risks and identify opportunities in a holistic manner. Earlier studies have explored antecedents and consequences of ERM programs considering organizational, procedural, technical, and other related factors. However, limited evidence is available regarding the effectiveness of ERM programs. Using semi-structured interviews with ERM experts, this paper explores how experts assess the efficacy and quality of ERM programs and whether they adopt project management (PM) and total quality management (TQM) tools for implementing and improving the ERM program. Further, the Interpretive Structural Modeling (ISM) technique is used to explore causality among factors influencing the efficacy of an ERM program. The findings of this study provide useful insights to both practitioners and researchers to better understand the importance of assessing and enhancing the quality of ERM programs, and establish cause-effect relationships across factors influencing the efficacy of such programs.
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ISSN:1366-9877
1466-4461
DOI:10.1080/13669877.2021.1913633