Information transfer and communication in surgery: a systematic review

We conducted a systematic review of published literature to gain a better understanding of interprofessional information transfer and communication (ITC) in hospital setting in the field of surgical and anesthetic care. Communication breakdowns are a common cause of surgical errors and adverse event...

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Published in:Annals of surgery Vol. 252; no. 2; p. 225
Main Authors: Nagpal, Kamal, Vats, Amit, Lamb, Benjamin, Ashrafian, Hutan, Sevdalis, Nick, Vincent, Charles, Moorthy, Krishna
Format: Journal Article
Language:English
Published: United States 01.08.2010
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ISSN:1528-1140, 1528-1140
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Abstract We conducted a systematic review of published literature to gain a better understanding of interprofessional information transfer and communication (ITC) in hospital setting in the field of surgical and anesthetic care. Communication breakdowns are a common cause of surgical errors and adverse events. Medline, Embase, PsycINFO, Cochrane Database of Systematic Reviews, and hand search of articles bibliography. Of the 4027 citations identified through the initial electronic search and screened for possible inclusion, 110 articles were retained following title and abstract reviews. Of these, 38 were accepted for this review. Data were extracted from the studies about objectives, clinical domain, methodology including study design, sample population, tools for assessing communication, results, and limitations. Information transfer failures are common in surgical care and are distributed across the continuum of care. They not only lead to errors in care provision but also lead to patient harm. Most of the articles have focused on ITC process in different phases especially in operating room. None of the studies have looked at whole of the surgical care process. No standard tool has been developed to capture the ITC process in different teams and to evaluate the effect of various communication interventions. Uses of standardized communication through checklist, proformas, and technology innovations have improved the ITC process, with an effect on clinical and patient outcomes. ITC deficits adversely affect patient care. There is a need for standard measures to evaluate this process. Effective and standardized communication among healthcare professionals during the perioperative process facilitates surgical safety.
AbstractList We conducted a systematic review of published literature to gain a better understanding of interprofessional information transfer and communication (ITC) in hospital setting in the field of surgical and anesthetic care. Communication breakdowns are a common cause of surgical errors and adverse events. Medline, Embase, PsycINFO, Cochrane Database of Systematic Reviews, and hand search of articles bibliography. Of the 4027 citations identified through the initial electronic search and screened for possible inclusion, 110 articles were retained following title and abstract reviews. Of these, 38 were accepted for this review. Data were extracted from the studies about objectives, clinical domain, methodology including study design, sample population, tools for assessing communication, results, and limitations. Information transfer failures are common in surgical care and are distributed across the continuum of care. They not only lead to errors in care provision but also lead to patient harm. Most of the articles have focused on ITC process in different phases especially in operating room. None of the studies have looked at whole of the surgical care process. No standard tool has been developed to capture the ITC process in different teams and to evaluate the effect of various communication interventions. Uses of standardized communication through checklist, proformas, and technology innovations have improved the ITC process, with an effect on clinical and patient outcomes. ITC deficits adversely affect patient care. There is a need for standard measures to evaluate this process. Effective and standardized communication among healthcare professionals during the perioperative process facilitates surgical safety.
We conducted a systematic review of published literature to gain a better understanding of interprofessional information transfer and communication (ITC) in hospital setting in the field of surgical and anesthetic care.OBJECTIVESWe conducted a systematic review of published literature to gain a better understanding of interprofessional information transfer and communication (ITC) in hospital setting in the field of surgical and anesthetic care.Communication breakdowns are a common cause of surgical errors and adverse events.BACKGROUNDCommunication breakdowns are a common cause of surgical errors and adverse events.Medline, Embase, PsycINFO, Cochrane Database of Systematic Reviews, and hand search of articles bibliography.DATA SOURCESMedline, Embase, PsycINFO, Cochrane Database of Systematic Reviews, and hand search of articles bibliography.Of the 4027 citations identified through the initial electronic search and screened for possible inclusion, 110 articles were retained following title and abstract reviews. Of these, 38 were accepted for this review.STUDY SELECTIONOf the 4027 citations identified through the initial electronic search and screened for possible inclusion, 110 articles were retained following title and abstract reviews. Of these, 38 were accepted for this review.Data were extracted from the studies about objectives, clinical domain, methodology including study design, sample population, tools for assessing communication, results, and limitations.DATA EXTRACTIONData were extracted from the studies about objectives, clinical domain, methodology including study design, sample population, tools for assessing communication, results, and limitations.Information transfer failures are common in surgical care and are distributed across the continuum of care. They not only lead to errors in care provision but also lead to patient harm. Most of the articles have focused on ITC process in different phases especially in operating room. None of the studies have looked at whole of the surgical care process. No standard tool has been developed to capture the ITC process in different teams and to evaluate the effect of various communication interventions. Uses of standardized communication through checklist, proformas, and technology innovations have improved the ITC process, with an effect on clinical and patient outcomes.RESULTSInformation transfer failures are common in surgical care and are distributed across the continuum of care. They not only lead to errors in care provision but also lead to patient harm. Most of the articles have focused on ITC process in different phases especially in operating room. None of the studies have looked at whole of the surgical care process. No standard tool has been developed to capture the ITC process in different teams and to evaluate the effect of various communication interventions. Uses of standardized communication through checklist, proformas, and technology innovations have improved the ITC process, with an effect on clinical and patient outcomes.ITC deficits adversely affect patient care. There is a need for standard measures to evaluate this process. Effective and standardized communication among healthcare professionals during the perioperative process facilitates surgical safety.CONCLUSIONSITC deficits adversely affect patient care. There is a need for standard measures to evaluate this process. Effective and standardized communication among healthcare professionals during the perioperative process facilitates surgical safety.
Author Moorthy, Krishna
Vats, Amit
Sevdalis, Nick
Vincent, Charles
Lamb, Benjamin
Nagpal, Kamal
Ashrafian, Hutan
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  surname: Nagpal
  fullname: Nagpal, Kamal
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  organization: Department of Biosurgery and Surgical Technology, Centre for Patient Safety and Service Quality, Imperial College, London, United Kingdom. k.nagpal@imperial.ac.uk
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  givenname: Amit
  surname: Vats
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  givenname: Charles
  surname: Vincent
  fullname: Vincent, Charles
– sequence: 7
  givenname: Krishna
  surname: Moorthy
  fullname: Moorthy, Krishna
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Snippet We conducted a systematic review of published literature to gain a better understanding of interprofessional information transfer and communication (ITC) in...
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SubjectTerms Anesthesia - methods
Communication
Communication Barriers
Humans
Medical Errors - prevention & control
Operating Rooms
Patient Care Team
Safety Management
Surgical Procedures, Operative
Title Information transfer and communication in surgery: a systematic review
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Volume 252
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