Developing an Enterprise Risk Management Roadmap for the Passenger Rail Agency of South Africa

This research explored the development of an enterprise risk management (ERM) roadmap for the Passenger Rail Agency of South Africa (PRASA) amid growing business risks from global financial shifts and pandemics. It emphasised a holistic management approach to address PRASA’s ERM difficulties and opp...

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Vydáno v:South African Journal of Industrial Engineering Ročník 36; číslo 2; s. 17 - 34
Hlavní autoři: Mangcu, T., Hassan, F.S., Grobbelaar, S.
Médium: Journal Article
Jazyk:angličtina
Vydáno: Bedfordview South African Institute of Industrial Engineers (SAIIE) 01.08.2025
South African Institute for Industrial Engineering
Témata:
Bureaucracy
Compliance
Corporate culture
Decision making
Efficiency
Enterprise risk management
International finance
Literature reviews
Objectives
Pandemics
Passenger trains
Public enterprise
Public sector
Risk management
Success factors
South Africa
ISSN:1012-277X, 2224-7890, 2224-7890
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Abstract This research explored the development of an enterprise risk management (ERM) roadmap for the Passenger Rail Agency of South Africa (PRASA) amid growing business risks from global financial shifts and pandemics. It emphasised a holistic management approach to address PRASA’s ERM difficulties and opportunities. It also advocated a tailor-made ERM roadmap underpinned by an action priority matrix. Given the lack of ERM literature for public enterprises, this study aimed to bridge that gap using a mixed-methods approach to identify barriers, enablers, and opportunities for ERM implementation. The findings suggested that a customised ERM roadmap would enhance PRASA’s governance, efficiency, risk, and resilience, and contribute to value creation.
AbstractList This research explored the development of an enterprise risk management (ERM) roadmap for the Passenger Rail Agency of South Africa (PRASA) amid growing business risks from global financial shifts and pandemics. It emphasised a holistic management approach to address PRASA’s ERM difficulties and opportunities. It also advocated a tailor-made ERM roadmap underpinned by an action priority matrix. Given the lack of ERM literature for public enterprises, this study aimed to bridge that gap using a mixed-methods approach to identify barriers, enablers, and opportunities for ERM implementation. The findings suggested that a customised ERM roadmap would enhance PRASA’s governance, efficiency, risk, and resilience, and contribute to value creation.
Author Mangcu, T.
Grobbelaar, S.
Hassan, F.S.
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SubjectTerms Bureaucracy
Compliance
Corporate culture
Decision making
Efficiency
Enterprise risk management
International finance
Literature reviews
Objectives
Pandemics
Passenger trains
Public enterprise
Public sector
Risk management
Success factors
Title Developing an Enterprise Risk Management Roadmap for the Passenger Rail Agency of South Africa
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