Perceptions on adopting artificial intelligence and related technologies in libraries: public and academic librarians in North America

PurposeThis study aims to understand how artificial Intelligence (AI) and related technologies are currently being utilized in public and academic libraries and how librarians perceive the adoption of new technologies in their relative libraries.Design/methodology/approachUsing an online survey ques...

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Vydáno v:Library hi tech Ročník 40; číslo 6; s. 1893 - 1915
Hlavní autoři: Yoon, JungWon, Andrews, James E., Ward, Heather L.
Médium: Journal Article
Jazyk:angličtina
Vydáno: Bradford Emerald Publishing Limited 08.12.2022
Emerald Group Publishing Limited
Témata:
Academic libraries
Adoption of innovations
Artificial intelligence
Information science
Internet of Things
Librarians
Libraries
Mailing lists
New technology
Perceptions
Polls & surveys
Responses
Training
Virtual reality
North America
Internet of things
Cloud computing
Big data
AR/VR
Artificial intelligence
Robots
ISSN:0737-8831, 2054-166X
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Shrnutí:PurposeThis study aims to understand how artificial Intelligence (AI) and related technologies are currently being utilized in public and academic libraries and how librarians perceive the adoption of new technologies in their relative libraries.Design/methodology/approachUsing an online survey questionnaire, the authors collected survey responses from both public and academic librarians that were subscribed to information science-centered listservs in North America. The quantitative survey responses (N = 242) were measured through use of multiple chi-square tests and crosstab analyses.FindingsThe current use and awareness of AI and related technologies were more reported from academic librarians; however, public librarians' reported perceptions on such technologies were generally more positive. In all, 67% of them responded that AI and related technologies will transform the library's functions, and 68% of librarians reported that they are interested in training. This study discussed the significance of training for preparing librarians for AI and related technologies and the further examination on the role of librarians in the new era.Originality/valueThis study examined public and academic librarians' perceptions toward the adoption of six emerging technologies which often appear in the LIS literature as well as addressed as the Fourth Industrial Revolution technologies.
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ISSN:0737-8831
2054-166X
DOI:10.1108/LHT-07-2021-0229