Simulation analysis on patient visit efficiency of a typical VA primary care clinic with complex characteristics

In this paper, we develop a simulation model to study the performance of clinic operations based on the settings of a typical VA primary care clinic with complex characteristics. The clinic serves three different types of patients, namely, regular appointment patients, walk-in patients, and nurse-on...

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Bibliographic Details

Published in:	Simulation modelling practice and theory Vol. 47; pp. 165 - 181
Main Authors:	Shi, Jing, Peng, Yidong, Erdem, Ergin
Format:	Journal Article
Language:	English
Published:	Elsevier B.V 01.09.2014
Subjects:	Appointment type Clinic visit Discrete event simulation Patient waiting time Provider utilization Scenario analysis Veterans Affairs Appointment type Scenario analysis Clinic visit Patient waiting time Veterans Affairs Discrete event simulation Provider utilization
ISSN:	1569-190X, 1878-1462
Online Access:	Get full text
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