The impact of uncertainty in repair service attributes on consumer preferences: Insights from a dual‐response choice experiment

Extending the lifespan of electronic devices through repair can significantly reduce negative environmental impacts. However, despite consumers reporting a strong preference for repair, actual repair rates remain relatively low. Qualitative research has indicated that uncertainty surrounding various...

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Bibliographic Details
Published in:	Journal of industrial ecology Vol. 29; no. 4; pp. 1414 - 1425
Main Authors:	Bengart, Paul, Vogt, Bodo
Format:	Journal Article
Language:	English
Published:	New Haven Wiley Subscription Services, Inc 01.08.2025
Subjects:	Attributes circular economy Conjoint analysis Consumers Costs dual‐response choice‐based conjoint analysis Electronic equipment Environmental impact industrial ecology Life span Preferences Qualitative research Repair & maintenance repair barriers repair service preferences Repair time Transparency Uncertainty Warranty
ISSN:	1088-1980, 1530-9290
Online Access:	Get full text
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