Developing a New Approach for Assessing and Improving Business Excellence: Integrating Fuzzy Analytic Hierarchical Process and Constraint Programming Model

This study introduces a novel two-stage model for assessing and enhancing business excellence based on the EFQM framework. The Fuzzy Analytic Hierarchy Process (FAHP) is used in the first stage to calculate the weight vectors of criteria and sub-criteria, incorporating uncertainty through triangular...

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