Co-designing conversational agents: A comprehensive review and recommendations for best practices

Uložené v:
Podrobná bibliografia
Vydané v:Design studies Ročník 89; s. 101230
Hlavní autori: Sadek, Malak, Calvo, Rafael A., Mougenot, Céline
Médium: Journal Article
Jazyk:English
Vydavateľské údaje: 01.12.2023
ISSN:0142-694X
On-line prístup:Získať plný text
Tagy: Pridať tag
Žiadne tagy, Buďte prvý, kto otaguje tento záznam!
ArticleNumber 101230
Author Sadek, Malak
Mougenot, Céline
Calvo, Rafael A.
Author_xml – sequence: 1
  givenname: Malak
  orcidid: 0000-0001-8284-890X
  surname: Sadek
  fullname: Sadek, Malak
– sequence: 2
  givenname: Rafael A.
  surname: Calvo
  fullname: Calvo, Rafael A.
– sequence: 3
  givenname: Céline
  surname: Mougenot
  fullname: Mougenot, Céline
BookMark eNp9kEtrAjEQgHOwULX9Bz3kD6zNYx-uN5E-BKGXFnoLs8lkG9GsJKml_75Re-qhMDDDDN8w803IyA8eCbnjbMYZr--3M4MxfZqZYEKeWkKyERkzXoqibsv3azKJccsYk3VZjQmshiIDrvfO91QP_oghQnKDhx2FHn2KC7rMg_0h4Af66I5IAx4dflHwJpd5tEdvzkykdgi0ywfQQwCdnMZ4Q64s7CLe_uYpeXt8eF09F5uXp_VquSm0aJtU8E5LbudtJ5scsjK87ZBb3oAF2RhjEKyVwBoj5syUvK6ENQKYaA1Dk4kpKS97dRhiDGjVIbg9hG_FmTqpUVt1UaNOatRFTcYWfzDt0vmZFMDt_od_APStc_U
CitedBy_id crossref_primary_10_1016_j_destud_2024_101265
crossref_primary_10_1080_10447318_2024_2439021
crossref_primary_10_1115_1_4068894
crossref_primary_10_3390_arts14040084
crossref_primary_10_1080_10447318_2024_2426737
crossref_primary_10_1007_s00146_024_01880_9
crossref_primary_10_1038_s41746_024_01385_1
crossref_primary_10_35844_001c_140957
crossref_primary_10_1002_sd_70072
crossref_primary_10_1017_S0890060424000155
crossref_primary_10_1016_j_ijmedinf_2024_105640
crossref_primary_10_1007_s00146_025_02319_5
crossref_primary_10_1109_MTS_2024_3392280
Cites_doi 10.1007/s10606-017-9278-9
10.3233/AIC-180605
10.1016/j.destud.2012.10.001
10.1186/s12916-015-0465-6
10.1007/978-3-030-86790-4_37
10.1186/1748-5908-5-56
10.3389/fhumd.2021.688152
10.3390/stats3030023
10.1016/j.matdes.2015.04.013
10.1177/1937586716684135
10.1145/3378561
10.1016/j.destud.2019.04.002
10.1007/s10845-016-1276-0
10.12720/joace.1.3.198-201
10.1080/15710880701875068
10.12688/openreseurope.14279.1
10.1136/bmj.g7647
10.1007/s10676-017-9430-8
10.1080/13562517.2015.1020783
10.17705/1jais.00724
10.15187/adr.2016.11.29.4.5
10.1007/s11023-020-09539-2
10.1007/s10606-010-9108-9
10.1016/j.destud.2022.101120
10.1145/3448888
10.1177/2055207619880676
10.1186/s12961-016-0155-7
10.1080/15710880500298520
10.1080/15710882.2020.1715444
10.2196/15381
10.1145/2670616
10.1145/3466132.3466134
10.1016/j.destud.2020.100977
10.1145/3085558
10.1207/s15327051hci1303_2
10.1016/j.erss.2018.07.007
10.1080/14719037.2019.1619810
10.1038/538311a
10.1186/2046-4053-1-10
10.1023/A:1023980212097
10.1016/j.erss.2022.102545
10.1162/DESI_a_00207
ContentType Journal Article
DBID AAYXX
CITATION
DOI 10.1016/j.destud.2023.101230
DatabaseName CrossRef
DatabaseTitle CrossRef
DeliveryMethod fulltext_linktorsrc
Discipline Architecture
Visual Arts
Engineering
ExternalDocumentID 10_1016_j_destud_2023_101230
GroupedDBID --K
--M
-~X
.-4
.~1
0R~
1B1
1~.
1~5
29F
4.4
457
4G.
5GY
5VS
7-5
71M
8P~
9DU
9JN
AAEDT
AAEDW
AAIKJ
AAKOC
AALRI
AAOAW
AAQFI
AAQXK
AATTM
AAXKI
AAXUO
AAYFN
AAYWO
AAYXX
ABBOA
ABFNM
ABJNI
ABMAC
ABWVN
ABXDB
ACDAQ
ACGFS
ACLOT
ACNNM
ACRLP
ACRPL
ACVFH
ACZNC
ADBBV
ADCNI
ADEZE
ADJOM
ADMHG
ADMUD
ADNMO
ADTZH
AEBSH
AECPX
AEIPS
AEKER
AENEX
AEUPX
AFJKZ
AFPUW
AFTJW
AGHFR
AGQPQ
AGUBO
AGYEJ
AHHHB
AHJVU
AHZHX
AI.
AIALX
AIEXJ
AIGII
AIIUN
AIKHN
AITUG
AKBMS
AKRWK
AKYEP
ALMA_UNASSIGNED_HOLDINGS
AMRAJ
ANKPU
AOUOD
APXCP
ASPBG
AVWKF
AXJTR
AZFZN
BJAXD
BKOJK
BLXMC
CITATION
CS3
EBS
EFJIC
EFKBS
EFLBG
EJD
EO8
EO9
EP2
EP3
FDB
FEDTE
FGOYB
FIRID
FNPLU
FYGXN
G-2
G-Q
GBLVA
GBOLZ
HVGLF
HZ~
IHE
J1W
JJJVA
KOM
LY7
M41
MO0
N9A
O-L
O9-
OAUVE
OZT
P-8
P-9
P2P
PC.
Q38
R2-
ROL
RPZ
SDF
SDG
SDP
SES
SET
SEW
SPC
SPCBC
SST
SSV
SSZ
T5K
VH1
WH7
WUQ
XPP
ZMT
ZY4
~G-
~HD
ID FETCH-LOGICAL-c297t-1bc31f89b37b3735d19be1f17afa37dddeaff3a07d280d41652fd2a029d0ed373
ISICitedReferencesCount 17
ISICitedReferencesURI http://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=Summon&SrcAuth=ProQuest&DestLinkType=CitingArticles&DestApp=WOS_CPL&KeyUT=001111488500001&url=https%3A%2F%2Fcvtisr.summon.serialssolutions.com%2F%23%21%2Fsearch%3Fho%3Df%26include.ft.matches%3Dt%26l%3Dnull%26q%3D
ISSN 0142-694X
IngestDate Sat Nov 29 07:25:44 EST 2025
Tue Nov 18 21:15:38 EST 2025
IsDoiOpenAccess false
IsOpenAccess true
IsPeerReviewed true
IsScholarly true
Language English
LinkModel OpenURL
MergedId FETCHMERGED-LOGICAL-c297t-1bc31f89b37b3735d19be1f17afa37dddeaff3a07d280d41652fd2a029d0ed373
ORCID 0000-0001-8284-890X
OpenAccessLink https://doi.org/10.1016/j.destud.2023.101230
ParticipantIDs crossref_primary_10_1016_j_destud_2023_101230
crossref_citationtrail_10_1016_j_destud_2023_101230
PublicationCentury 2000
PublicationDate 2023-12-00
PublicationDateYYYYMMDD 2023-12-01
PublicationDate_xml – month: 12
  year: 2023
  text: 2023-12-00
PublicationDecade 2020
PublicationTitle Design studies
PublicationYear 2023
References Perski (10.1016/j.destud.2023.101230_bib67) 2019; 5
Haby (10.1016/j.destud.2023.101230_bib32) 2016; 14
de Lacerda (10.1016/j.destud.2023.101230_bib43) 2019
Ganann (10.1016/j.destud.2023.101230_bib29) 2010
Velden (10.1016/j.destud.2023.101230_bib97) 2020
Munoz-Aranda (10.1016/j.destud.2023.101230_bib56) 2022
Arrighi (10.1016/j.destud.2023.101230_bib5) 2019; 30
Zicari (10.1016/j.destud.2023.101230_bib113) 2021; 3
Ringfort-Felner (10.1016/j.destud.2023.101230_bib75) 2022
Banfi (10.1016/j.destud.2023.101230_bib6) 2020
Khangura (10.1016/j.destud.2023.101230_bib36) 2012; 1
Boujut (10.1016/j.destud.2023.101230_bib12) 2003; 12
Lee (10.1016/j.destud.2023.101230_bib46) 2017
Kumar (10.1016/j.destud.2023.101230_bib40) 2016
Lee (10.1016/j.destud.2023.101230_bib45) 2022
Benjamin (10.1016/j.destud.2023.101230_bib9) 2018; 45
Tricco (10.1016/j.destud.2023.101230_bib92) 2015; 13
Crawford (10.1016/j.destud.2023.101230_bib17) 2016; 538
Wahde (10.1016/j.destud.2023.101230_bib99) 2022
Yu (10.1016/j.destud.2023.101230_bib110) 2020
Goebel (10.1016/j.destud.2023.101230_bib30) 2017
Kuttal (10.1016/j.destud.2023.101230_bib41) 2020
Löw (10.1016/j.destud.2023.101230_bib49) 2020
Ananny (10.1016/j.destud.2023.101230_bib3) 2018; Vol. 20
Wambsganss (10.1016/j.destud.2023.101230_bib101) 2021
Bittner (10.1016/j.destud.2023.101230_bib11) 2019
Brandtzaeg (10.1016/j.destud.2023.101230_bib13) 2017; 24
Stratos (10.1016/j.destud.2023.101230_bib91) 2016
Mixter (10.1016/j.destud.2023.101230_bib53) 2019
Folstad (10.1016/j.destud.2023.101230_bib25) 2021
Rodriguez-Calero (10.1016/j.destud.2023.101230_bib77) 2020; 71
Yang (10.1016/j.destud.2023.101230_bib107) 2018
Pair (10.1016/j.destud.2023.101230_bib62) 2021
Redaelli (10.1016/j.destud.2023.101230_bib73) 2018; 27
Peters (10.1016/j.destud.2023.101230_bib68) 2021; 17
Beinema (10.1016/j.destud.2023.101230_bib8) 2022; 2
Diederich (10.1016/j.destud.2023.101230_bib20) 2022
Rahwan (10.1016/j.destud.2023.101230_bib70) 2018; 20
Srinivasan (10.1016/j.destud.2023.101230_bib88) 2021; 19
Gabriel (10.1016/j.destud.2023.101230_bib28) 2020; 30
Spitale (10.1016/j.destud.2023.101230_bib87) 2020
Queudot (10.1016/j.destud.2023.101230_bib69) 2020; 3
Walby (10.1016/j.destud.2023.101230_bib100) 2019
Sanders (10.1016/j.destud.2023.101230_bib82) 2012
Yang (10.1016/j.destud.2023.101230_bib108) 2020
Vallet (10.1016/j.destud.2023.101230_bib95) 2013; 34
Sanders (10.1016/j.destud.2023.101230_bib83) 2014; 21
Perez-Marin (10.1016/j.destud.2023.101230_bib66) 2011
Nkonde (10.1016/j.destud.2023.101230_bib59) 2021
Wilkes (10.1016/j.destud.2023.101230_bib104) 2016; 90
Bayne (10.1016/j.destud.2023.101230_bib7) 2015; 20
Kumar (10.1016/j.destud.2023.101230_bib39) 2013
Ostergaard (10.1016/j.destud.2023.101230_bib60) 2005; 1
Hayes (10.1016/j.destud.2023.101230_bib34) 2020; 27
Cambre (10.1016/j.destud.2023.101230_bib14) 2020
Trischlera (10.1016/j.destud.2023.101230_bib93) 2019; 21
Sanders (10.1016/j.destud.2023.101230_bib81) 2008; 4
Wang (10.1016/j.destud.2023.101230_bib102) 2023
Xiao (10.1016/j.destud.2023.101230_bib105) 2006
Harrington (10.1016/j.destud.2023.101230_bib33) 2022
Sadek (10.1016/j.destud.2023.101230_bib80) 2023
Chung (10.1016/j.destud.2023.101230_bib16) 2000; Vol. 5
Pearl (10.1016/j.destud.2023.101230_bib63) 2018
Zhang (10.1016/j.destud.2023.101230_bib111) 2022
Van de Poel (10.1016/j.destud.2023.101230_bib96) 2014
West (10.1016/j.destud.2023.101230_bib103) 2019
Friedman (10.1016/j.destud.2023.101230_bib27) 2002
Fadhil (10.1016/j.destud.2023.101230_bib24) 2018
Nichol (10.1016/j.destud.2023.101230_bib58) 2020
Zheng (10.1016/j.destud.2023.101230_bib112) 2022
DigitalCatapult (10.1016/j.destud.2023.101230_bib21) 2020
Martin-Hammond (10.1016/j.destud.2023.101230_bib50) 2019; 2
Lindley (10.1016/j.destud.2023.101230_bib48) 2020
Tudor (10.1016/j.destud.2023.101230_bib94) 2020; 22
Andrews (10.1016/j.destud.2023.101230_bib4) 2011
Pennington (10.1016/j.destud.2023.101230_bib65) 2010; 19
Chivukula (10.1016/j.destud.2023.101230_bib15) 2021
Bika (10.1016/j.destud.2023.101230_bib10) 2021
Elshan (10.1016/j.destud.2023.101230_bib23) 2022
Kocielnik (10.1016/j.destud.2023.101230_bib37) 2021
Steen (10.1016/j.destud.2023.101230_bib89) 2013; 29
Vines (10.1016/j.destud.2023.101230_bib98) 2013
Keys (10.1016/j.destud.2023.101230_bib35) 2017; 10
Stifelman (10.1016/j.destud.2023.101230_bib90) 2013
Koesten (10.1016/j.destud.2023.101230_bib38) 2021; 28
Schiff (10.1016/j.destud.2023.101230_bib84) 2020
Ostrowski (10.1016/j.destud.2023.101230_bib61) 2021
Ruane (10.1016/j.destud.2023.101230_bib79) 2020
Rezwana (10.1016/j.destud.2023.101230_bib74) 2022
Kvale (10.1016/j.destud.2023.101230_bib42) 2019
Yang (10.1016/j.destud.2023.101230_bib106) 2021
Du (10.1016/j.destud.2023.101230_bib22) 2022
Friedman (10.1016/j.destud.2023.101230_bib26) 2017; 11
Pears (10.1016/j.destud.2023.101230_bib64) 2022
Nguyen (10.1016/j.destud.2023.101230_bib114) 2022; 81
Yoon (10.1016/j.destud.2023.101230_bib109) 2016; 29
Mora (10.1016/j.destud.2023.101230_bib54) 2017
Laumer (10.1016/j.destud.2023.101230_bib44) 2019
Abdellatif (10.1016/j.destud.2023.101230_bib1) 2020
Shamseer (10.1016/j.destud.2023.101230_bib85) 2015
Deloitte (10.1016/j.destud.2023.101230_bib19) 2019
Martin (10.1016/j.destud.2023.101230_bib51) 2012
Ratner (10.1016/j.destud.2023.101230_bib72) 2021
Motger (10.1016/j.destud.2023.101230_bib55) 2021
Agreda (10.1016/j.destud.2023.101230_bib2) 2013; 1
Darzentas (10.1016/j.destud.2023.101230_bib18) 2019
Lewandowski (10.1016/j.destud.2023.101230_bib47) 2021
Robinson (10.1016/j.destud.2023.101230_bib76) 2022; 89
Ratner (10.1016/j.destud.2023.101230_bib71) 2021
Naganathan (10.1016/j.destud.2023.101230_bib57) 2021
Meo (10.1016/j.destud.2023.101230_bib52) 2019; 32
Gray (10.1016/j.destud.2023.101230_bib31) 1998; 13
Smith (10.1016/j.destud.2023.101230_bib86) 2023
Roy (10.1016/j.destud.2023.101230_bib78) 2019; 63
References_xml – year: 2018
  ident: 10.1016/j.destud.2023.101230_bib24
– volume: 27
  start-page: 107
  year: 2018
  ident: 10.1016/j.destud.2023.101230_bib73
  article-title: New perspectives on plans: Studying planning as an instance of instructed action
  publication-title: Computer Supported Cooperative Work
  doi: 10.1007/s10606-017-9278-9
– year: 2017
  ident: 10.1016/j.destud.2023.101230_bib54
  article-title: Tiles: A card-based ideation toolkit for the internet of things
– volume: 32
  start-page: 59
  year: 2019
  ident: 10.1016/j.destud.2023.101230_bib52
  article-title: Aesop: A visual storytelling platform for conversational ai and common sense grounding
  publication-title: AI Communications
  doi: 10.3233/AIC-180605
– year: 2023
  ident: 10.1016/j.destud.2023.101230_bib102
  article-title: Investigating the synonyms of conversational agents to aid cross-disciplinary ca research
– volume: 34
  start-page: 345
  year: 2013
  ident: 10.1016/j.destud.2023.101230_bib95
  article-title: Using eco-design tools: An overview of experts' practices
  publication-title: Design Studies
  doi: 10.1016/j.destud.2012.10.001
– year: 2018
  ident: 10.1016/j.destud.2023.101230_bib63
– volume: 13
  year: 2015
  ident: 10.1016/j.destud.2023.101230_bib92
  article-title: A scoping review of rapid review methods
  publication-title: BMC Medicine
  doi: 10.1186/s12916-015-0465-6
– year: 2006
  ident: 10.1016/j.destud.2023.101230_bib105
– year: 2019
  ident: 10.1016/j.destud.2023.101230_bib11
– year: 2021
  ident: 10.1016/j.destud.2023.101230_bib101
  article-title: Ethical design of conversational agents: Towards principles for a value-sensitive design
  doi: 10.1007/978-3-030-86790-4_37
– year: 2012
  ident: 10.1016/j.destud.2023.101230_bib51
– year: 2010
  ident: 10.1016/j.destud.2023.101230_bib29
  article-title: Expediting systematic reviews: Methods and implications of rapid reviews
  publication-title: Implementation Science
  doi: 10.1186/1748-5908-5-56
– volume: 3
  year: 2021
  ident: 10.1016/j.destud.2023.101230_bib113
  article-title: Co-design of a trustworthy ai system in healthcare: Deep learning based skin lesion classifier
  publication-title: Frontiers in Human Dynamics
  doi: 10.3389/fhumd.2021.688152
– volume: 3
  start-page: 356
  year: 2020
  ident: 10.1016/j.destud.2023.101230_bib69
  article-title: Improving access to justice with legal chatbots
  publication-title: Stats
  doi: 10.3390/stats3030023
– year: 2023
  ident: 10.1016/j.destud.2023.101230_bib80
  article-title: Trends, challenges and processes in conversational agent design: Exploring practitioners’ views through semi-structured interviews
– volume: 90
  start-page: 1228
  year: 2016
  ident: 10.1016/j.destud.2023.101230_bib104
  article-title: Design tools for interdisciplinary translation of material experiences
  publication-title: Materials and Design
  doi: 10.1016/j.matdes.2015.04.013
– year: 2020
  ident: 10.1016/j.destud.2023.101230_bib21
– year: 2021
  ident: 10.1016/j.destud.2023.101230_bib55
– volume: 10
  start-page: 28
  year: 2017
  ident: 10.1016/j.destud.2023.101230_bib35
  article-title: Identification of tools and techniques to enhance interdisciplinary collaboration during design and construction projects
  publication-title: Health Environments Research & Design Journal
  doi: 10.1177/1937586716684135
– year: 2018
  ident: 10.1016/j.destud.2023.101230_bib107
  article-title: Investigating how experienced ux designers effectively work with machine learning
– year: 2019
  ident: 10.1016/j.destud.2023.101230_bib19
– year: 2021
  ident: 10.1016/j.destud.2023.101230_bib47
  article-title: State-of-the-art analysis of adopting ai-based conversational agents in organizations: A systematic literature review
– year: 2019
  ident: 10.1016/j.destud.2023.101230_bib42
  article-title: Improving conversations: Lessons learnt from manual analysis of chatbot dialogues
– year: 2021
  ident: 10.1016/j.destud.2023.101230_bib72
– year: 2020
  ident: 10.1016/j.destud.2023.101230_bib14
– start-page: 244
  year: 2017
  ident: 10.1016/j.destud.2023.101230_bib46
  article-title: Steps toward participatory design of social robots: Mutual learning with older adults with depression
– volume: 27
  start-page: 26
  year: 2020
  ident: 10.1016/j.destud.2023.101230_bib34
  article-title: Inclusive and engaged hci
  publication-title: Interactions
  doi: 10.1145/3378561
– year: 2021
  ident: 10.1016/j.destud.2023.101230_bib71
– year: 2022
  ident: 10.1016/j.destud.2023.101230_bib45
  article-title: Where is vincent? Expanding our emotional selves with ai
– year: 2019
  ident: 10.1016/j.destud.2023.101230_bib44
  article-title: Use cases for conversational agents: An interview-based study
– year: 2014
  ident: 10.1016/j.destud.2023.101230_bib96
– year: 2013
  ident: 10.1016/j.destud.2023.101230_bib98
  article-title: Configuring participation: On how we involve people in design
– volume: 63
  start-page: 125
  year: 2019
  ident: 10.1016/j.destud.2023.101230_bib78
  article-title: Card-based design tools: A review and analysis of 155 card decks for designers and designing
  publication-title: Design Studies
  doi: 10.1016/j.destud.2019.04.002
– year: 2020
  ident: 10.1016/j.destud.2023.101230_bib110
  article-title: Keeping designers in the loop: Communicating inherent algorithmic trade-offs across multiple objectives
– year: 2022
  ident: 10.1016/j.destud.2023.101230_bib111
  article-title: Understanding design preferences for robots for pain management: A co-design study
– year: 2021
  ident: 10.1016/j.destud.2023.101230_bib37
– volume: 22
  year: 2020
  ident: 10.1016/j.destud.2023.101230_bib94
  article-title: Conversational agents in health care: Scoping review and conceptual analysis
  publication-title: Journal of Medical Internet Research
– volume: 30
  start-page: 743
  year: 2019
  ident: 10.1016/j.destud.2023.101230_bib5
  article-title: Towards user empowerment in product design: A mixed reality tool for interactive virtual prototyping
  publication-title: Journal of Intelligent Manufacturing
  doi: 10.1007/s10845-016-1276-0
– year: 2022
  ident: 10.1016/j.destud.2023.101230_bib64
– year: 2019
  ident: 10.1016/j.destud.2023.101230_bib18
  article-title: Card mapper: Enabling data-driven reflections on ideation cards
– year: 2021
  ident: 10.1016/j.destud.2023.101230_bib62
– volume: 1
  year: 2013
  ident: 10.1016/j.destud.2023.101230_bib2
  article-title: Attorney 209: A virtual assistant adviser for family-based cases
  publication-title: Journal of Automation and Control Engineering
  doi: 10.12720/joace.1.3.198-201
– volume: 4
  start-page: 5
  year: 2008
  ident: 10.1016/j.destud.2023.101230_bib81
  article-title: Co-creation and the new landscapes of design
  publication-title: CoDesign
  doi: 10.1080/15710880701875068
– year: 2022
  ident: 10.1016/j.destud.2023.101230_bib56
  article-title: Co-designing with ai in sight
– year: 2020
  ident: 10.1016/j.destud.2023.101230_bib1
  article-title: Challenges in chatbot development: A study of stack overflow posts
– volume: 2
  year: 2022
  ident: 10.1016/j.destud.2023.101230_bib8
  article-title: The wool dialogue platform: Enabling interdisciplinary user-friendly development of dialogue for conversational agents
  publication-title: Open Research Europe
  doi: 10.12688/openreseurope.14279.1
– year: 2015
  ident: 10.1016/j.destud.2023.101230_bib85
  article-title: Preferred reporting items for systematic review and meta-analysis protocols (prisma-p) 2015: Elaboration and explanation
  publication-title: British Medical Journal
  doi: 10.1136/bmj.g7647
– year: 2017
  ident: 10.1016/j.destud.2023.101230_bib30
– year: 2002
  ident: 10.1016/j.destud.2023.101230_bib27
– volume: 20
  start-page: 5
  year: 2018
  ident: 10.1016/j.destud.2023.101230_bib70
  article-title: Society-in-the-loop: Programming the algorithmic social contract
  publication-title: Ethics and Information Technology
  doi: 10.1007/s10676-017-9430-8
– year: 2020
  ident: 10.1016/j.destud.2023.101230_bib6
– year: 2013
  ident: 10.1016/j.destud.2023.101230_bib39
– year: 2021
  ident: 10.1016/j.destud.2023.101230_bib15
– volume: 20
  start-page: 455
  year: 2015
  ident: 10.1016/j.destud.2023.101230_bib7
  article-title: Teacherbot: Interventions in automated teaching
  publication-title: Teaching in Higher Education
  doi: 10.1080/13562517.2015.1020783
– year: 2022
  ident: 10.1016/j.destud.2023.101230_bib20
  article-title: On the design of and interaction with conversational agents: An organising and assessing review of human-computer interaction research
  publication-title: Journal of the Association for Information Systems
  doi: 10.17705/1jais.00724
– volume: 29
  start-page: 5
  year: 2016
  ident: 10.1016/j.destud.2023.101230_bib109
  article-title: Developing usage guidelines for a card-based design tool: A case of the positive emotional granularity cards
  publication-title: Archives of Design Research
  doi: 10.15187/adr.2016.11.29.4.5
– volume: 30
  start-page: 411
  year: 2020
  ident: 10.1016/j.destud.2023.101230_bib28
  article-title: Artificial intelligence, values, and alignment
  publication-title: Minds and Machines
  doi: 10.1007/s11023-020-09539-2
– year: 2020
  ident: 10.1016/j.destud.2023.101230_bib108
  article-title: Re-examining whether, why, and how human-ai interaction is uniquely difficult to design
– year: 2019
  ident: 10.1016/j.destud.2023.101230_bib103
– year: 2020
  ident: 10.1016/j.destud.2023.101230_bib41
  article-title: Towards designing conversational agents for pair programming: Accounting for creativity strategies and conversational styles
– year: 2020
  ident: 10.1016/j.destud.2023.101230_bib97
– volume: 19
  start-page: 175
  year: 2010
  ident: 10.1016/j.destud.2023.101230_bib65
  article-title: The dynamics of material artifacts in collaborative research teams
  publication-title: Computer Supported Cooperative Work
  doi: 10.1007/s10606-010-9108-9
– volume: 11
  start-page: 63
  year: 2017
  ident: 10.1016/j.destud.2023.101230_bib26
  article-title: A survey of value sensitive design methods
– volume: 81
  year: 2022
  ident: 10.1016/j.destud.2023.101230_bib114
  article-title: A systematic review of empirical studies on multidisciplinary design collaboration: Findings, methods, and challenges
  publication-title: Design Studies
  doi: 10.1016/j.destud.2022.101120
– year: 2020
  ident: 10.1016/j.destud.2023.101230_bib48
  article-title: Researching ai legibility through design
– year: 2011
  ident: 10.1016/j.destud.2023.101230_bib66
– year: 2021
  ident: 10.1016/j.destud.2023.101230_bib61
  article-title: Small group interactions with voice-user interfaces: Exploring social embodiment, rapport, and engagement
– volume: 28
  start-page: 97
  year: 2021
  ident: 10.1016/j.destud.2023.101230_bib38
  article-title: Ux of data: Making data available doesn't make it useable
  publication-title: Interactions
  doi: 10.1145/3448888
– volume: 5
  year: 2019
  ident: 10.1016/j.destud.2023.101230_bib67
  article-title: Does the addition of a supportive chatbot promote user engagement with a smoking cessation app? An experimental study
  publication-title: Digital Health
  doi: 10.1177/2055207619880676
– year: 2011
  ident: 10.1016/j.destud.2023.101230_bib4
– year: 2020
  ident: 10.1016/j.destud.2023.101230_bib84
  article-title: Ieee 7010: A new standard for assessing the well-being implications of artificial intelligence
  publication-title: Proceedings of the IEEE International Conference on Systems, Man and Cybernetics
– start-page: 2915
  year: 2021
  ident: 10.1016/j.destud.2023.101230_bib25
– volume: 14
  year: 2016
  ident: 10.1016/j.destud.2023.101230_bib32
  article-title: What are the best methodologies for rapid reviews of the research evidence for evidence-informed decision making in health policy and practice: A rapid review
  publication-title: Health Research Policy and Systems
  doi: 10.1186/s12961-016-0155-7
– year: 2020
  ident: 10.1016/j.destud.2023.101230_bib49
  article-title: Grätzelbot - gamifying onboarding to support community-building among university freshmen
– year: 2021
  ident: 10.1016/j.destud.2023.101230_bib106
  article-title: Designing conversational agents: A self-determination theory approach
– year: 2022
  ident: 10.1016/j.destud.2023.101230_bib23
  article-title: Assessing the reusability of design principles in the realm of conversational agents
– volume: 1
  start-page: 169
  year: 2005
  ident: 10.1016/j.destud.2023.101230_bib60
  article-title: An experimental methodology for investigating communication in collaborative design review meetings
  publication-title: CoDesign
  doi: 10.1080/15710880500298520
– year: 2012
  ident: 10.1016/j.destud.2023.101230_bib82
– year: 2019
  ident: 10.1016/j.destud.2023.101230_bib43
  article-title: Floss faq chatbot project reuse - how to allow nonexperts to develop a chatbot
– volume: 17
  start-page: 410
  year: 2021
  ident: 10.1016/j.destud.2023.101230_bib68
  article-title: Toolkits, cards and games – a review of analogue tools for collaborative ideation
  publication-title: CoDesign
  doi: 10.1080/15710882.2020.1715444
– volume: Vol. 5
  year: 2000
  ident: 10.1016/j.destud.2023.101230_bib16
– year: 2022
  ident: 10.1016/j.destud.2023.101230_bib75
– volume: 2
  year: 2019
  ident: 10.1016/j.destud.2023.101230_bib50
  article-title: Exploring older adults' beliefs about the use of intelligent assistants for consumer health information management: A participatory design study
  publication-title: JMIR Aging
  doi: 10.2196/15381
– year: 2023
  ident: 10.1016/j.destud.2023.101230_bib86
  article-title: Empowering end-users in co-designing ai: An ai literacy card-based toolkit for non-technical audiences
– volume: 21
  start-page: 24
  year: 2014
  ident: 10.1016/j.destud.2023.101230_bib83
  article-title: From designing to co-designing to collective dreaming: Three slices in time
  publication-title: Interactions
  doi: 10.1145/2670616
– year: 2019
  ident: 10.1016/j.destud.2023.101230_bib100
– year: 2016
  ident: 10.1016/j.destud.2023.101230_bib91
– volume: 19
  year: 2021
  ident: 10.1016/j.destud.2023.101230_bib88
  article-title: Biases in ai systems: A survey for practitioners
  publication-title: ACM Queue
  doi: 10.1145/3466132.3466134
– year: 2022
  ident: 10.1016/j.destud.2023.101230_bib33
  article-title: “it's kind of like code-switching”: Black older adults' experiences with a voice assistant for health information seeking
– year: 2021
  ident: 10.1016/j.destud.2023.101230_bib57
– year: 2022
  ident: 10.1016/j.destud.2023.101230_bib22
  article-title: Exploring changes in special education teachers' attitudes and design belief towards pedagogical agents in co-designing with children
– volume: 71
  year: 2020
  ident: 10.1016/j.destud.2023.101230_bib77
  article-title: Prototyping strategies for stakeholder engagement during front-end design: Design practitioners' approaches in the medical device industry
  publication-title: Design Studies
  doi: 10.1016/j.destud.2020.100977
– year: 2020
  ident: 10.1016/j.destud.2023.101230_bib87
  article-title: Whom would you like to talk with?”: Exploring conversational agents for children's linguistic assessment
– year: 2021
  ident: 10.1016/j.destud.2023.101230_bib10
– year: 2016
  ident: 10.1016/j.destud.2023.101230_bib40
  article-title: Android based educational chatbot for visually impaired people
– volume: 24
  start-page: 38
  year: 2017
  ident: 10.1016/j.destud.2023.101230_bib13
  article-title: Chatbots and the new world of hci
  publication-title: Interactions
  doi: 10.1145/3085558
– volume: 13
  year: 1998
  ident: 10.1016/j.destud.2023.101230_bib31
  article-title: Damaged merchandise? A review of experiments that compare usability evaluation methods
  publication-title: Human-Computer Interaction
  doi: 10.1207/s15327051hci1303_2
– volume: 45
  start-page: 12
  year: 2018
  ident: 10.1016/j.destud.2023.101230_bib9
  article-title: Promoting novelty, rigor, and style in energy social science: Towards codes of practice for appropriate methods and research design
  publication-title: Energy Research & Social Science
  doi: 10.1016/j.erss.2018.07.007
– volume: 21
  start-page: 1595
  year: 2019
  ident: 10.1016/j.destud.2023.101230_bib93
  article-title: Co-Design: From expert- to user-driven ideas in public service design
  publication-title: Public Management Review
  doi: 10.1080/14719037.2019.1619810
– volume: 538
  start-page: 311
  year: 2016
  ident: 10.1016/j.destud.2023.101230_bib17
  article-title: There is a blind spot in ai research
  publication-title: Nature
  doi: 10.1038/538311a
– volume: 1
  year: 2012
  ident: 10.1016/j.destud.2023.101230_bib36
  article-title: Evidence summaries: The evolution of a rapid review approach
  publication-title: Systematic Reviews
  doi: 10.1186/2046-4053-1-10
– year: 2022
  ident: 10.1016/j.destud.2023.101230_bib74
  article-title: Designing creative ai partners with cofi: A framework for modeling interaction in human-ai co-creative systems
  publication-title: ACM Transactions on Computer-Human Interaction
– volume: 12
  start-page: 205
  year: 2003
  ident: 10.1016/j.destud.2023.101230_bib12
  article-title: Intermediary objects as a means to foster co-operation in engineering design
  publication-title: Computer Supported Cooperative Work
  doi: 10.1023/A:1023980212097
– year: 2019
  ident: 10.1016/j.destud.2023.101230_bib53
– volume: 89
  year: 2022
  ident: 10.1016/j.destud.2023.101230_bib76
  article-title: From theory to practice: A review of co-design methods for humanitarian energy ecosystems
  publication-title: Energy Research & Social Science
  doi: 10.1016/j.erss.2022.102545
– volume: 29
  start-page: 16
  year: 2013
  ident: 10.1016/j.destud.2023.101230_bib89
  article-title: Co-design as a process of joint inquiry and imagination
  publication-title: Design Issues
  doi: 10.1162/DESI_a_00207
– year: 2020
  ident: 10.1016/j.destud.2023.101230_bib58
– year: 2013
  ident: 10.1016/j.destud.2023.101230_bib90
  article-title: Designing natural speech interactions for the living room
– year: 2022
  ident: 10.1016/j.destud.2023.101230_bib112
  article-title: Ux research on conversational human-ai interaction: A literature review of the acm digital library
– year: 2022
  ident: 10.1016/j.destud.2023.101230_bib99
– year: 2020
  ident: 10.1016/j.destud.2023.101230_bib79
  article-title: Developing a conversational agent with a globally distributed team: An experience report
– volume: Vol. 20
  start-page: 973
  year: 2018
  ident: 10.1016/j.destud.2023.101230_bib3
– year: 2021
  ident: 10.1016/j.destud.2023.101230_bib59
SSID ssj0003645
Score 2.4900603
SecondaryResourceType review_article
SourceID crossref
SourceType Enrichment Source
Index Database
StartPage 101230
Title Co-designing conversational agents: A comprehensive review and recommendations for best practices
Volume 89
WOSCitedRecordID wos001111488500001&url=https%3A%2F%2Fcvtisr.summon.serialssolutions.com%2F%23%21%2Fsearch%3Fho%3Df%26include.ft.matches%3Dt%26l%3Dnull%26q%3D
hasFullText 1
inHoldings 1
isFullTextHit
isPrint
journalDatabaseRights – providerCode: PRVESC
  databaseName: ScienceDirect Freedom Collection - Elsevier
  issn: 0142-694X
  databaseCode: AIEXJ
  dateStart: 19950101
  customDbUrl:
  isFulltext: true
  dateEnd: 99991231
  titleUrlDefault: https://www.sciencedirect.com
  omitProxy: false
  ssIdentifier: ssj0003645
  providerName: Elsevier
link http://cvtisr.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwtV3db9MwELdg4wGQEAwQ40t-4NVV4jR1zFtVhgChCcFAfYv8yTa6dGq6aX8-Z5-TpZs0sQekKEoj-2rlfvLZvt_dEfJO-lLYiTZM-8Ky8WQsmSxKBbtWrpXVrtQmBgp_Ffv71XwuvyUPfhvLCYimqS4u5Ol_VTW8A2WH0NlbqLsXCi_gGZQOd1A73P9J8bMls5GWgeG0TeBddCd-6nfkTcRo9EAmX7nDRGBPISyRbQ470pMTl6ottUjoBOPRR1S1wxXth_hfMU3tgI_4Q1n3B2OBFqoPBpqpxXk8mv2uvHKAjVGvb1jHu2aJHBR03i86j386k-DFgN_RHVNyNpHIvezmWSwVlCbKkFYMHTLX5nA8TjgewbeCoY-C_NFl882U2VdMWU8w7LhrxzVKqYOUGqXcJdtclBKmwO3p5735l95wB48sMl5x8F2kZaQDXh_NYCUzWJIcPCaP0l6CThEDT8gd1-yQh9OBa2iHPBgknIRfv47aM-zSPiVqCBW6CRWKUHlPp3QDKBSBQgEo9ApQKACFBqDQHijPyM-PewezTyyV3GCGS7FmuTZF7iupCwFXUdpcapf7XAAsCmHBFirvC5UJy6vMwmK-5N5ylXFpM2ehx3Oy1Swb94JQLR30V1nlrRwbbVRmZFk5sA8hRdJE7ZKi-3y1SfnoQ1mURX2T8nYJ63udYj6WG9u_vGX7V-T-JaBfk6316sy9IffM-fqoXb1NiPkL8GiJrg
linkProvider Elsevier
openUrl ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info%3Asid%2Fsummon.serialssolutions.com&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.atitle=Co-designing+conversational+agents%3A+A+comprehensive+review+and+recommendations+for+best+practices&rft.jtitle=Design+studies&rft.au=Sadek%2C+Malak&rft.au=Calvo%2C+Rafael+A.&rft.au=Mougenot%2C+C%C3%A9line&rft.date=2023-12-01&rft.issn=0142-694X&rft.volume=89&rft.spage=101230&rft_id=info:doi/10.1016%2Fj.destud.2023.101230&rft.externalDBID=n%2Fa&rft.externalDocID=10_1016_j_destud_2023_101230
thumbnail_l http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/lc.gif&issn=0142-694X&client=summon
thumbnail_m http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/mc.gif&issn=0142-694X&client=summon
thumbnail_s http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/sc.gif&issn=0142-694X&client=summon