Rajaobelina, L., Prom Tep, S., Arcand, M., & Ricard, L. (2021). Creepiness: Its antecedents and impact on loyalty when interacting with a chatbot. Psychology & marketing, 38(12), 2339-2356. https://doi.org/10.1002/mar.21548
Citácia podle Chicago (17th ed.)Rajaobelina, Lova, Sandrine Prom Tep, Manon Arcand, a Line Ricard. "Creepiness: Its Antecedents and Impact on Loyalty When Interacting with a Chatbot." Psychology & Marketing 38, no. 12 (2021): 2339-2356. https://doi.org/10.1002/mar.21548.
Citácia podľa MLA (8th ed.)Rajaobelina, Lova, et al. "Creepiness: Its Antecedents and Impact on Loyalty When Interacting with a Chatbot." Psychology & Marketing, vol. 38, no. 12, 2021, pp. 2339-2356, https://doi.org/10.1002/mar.21548.
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