APA (7th ed.) Citation

Rajaobelina, L., Prom Tep, S., Arcand, M., & Ricard, L. (2021). Creepiness: Its antecedents and impact on loyalty when interacting with a chatbot. Psychology & marketing, 38(12), 2339-2356. https://doi.org/10.1002/mar.21548

Chicago Style (17th ed.) Citation

Rajaobelina, Lova, Sandrine Prom Tep, Manon Arcand, and Line Ricard. "Creepiness: Its Antecedents and Impact on Loyalty When Interacting with a Chatbot." Psychology & Marketing 38, no. 12 (2021): 2339-2356. https://doi.org/10.1002/mar.21548.

MLA (9th ed.) Citation

Rajaobelina, Lova, et al. "Creepiness: Its Antecedents and Impact on Loyalty When Interacting with a Chatbot." Psychology & Marketing, vol. 38, no. 12, 2021, pp. 2339-2356, https://doi.org/10.1002/mar.21548.