End‐user modeling of quality for web components

With years of frantic development, when release fast and release often was the mandatory rule for web technologies and services, the open source paradigm and online distribution repositories have imposed de facto standards for quality assessment in fast‐paced innovation processes. Nowadays, however,...

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Bibliographic Details
Published in:Journal of software : evolution and process Vol. 35; no. 3
Main Authors: Lizcano, David, Martínez‐Ortíz, Andrés‐Leonardo, López, Genoveva, Grignard, Arnaud
Format: Journal Article
Language:English
Published: Chichester Wiley Subscription Services, Inc 01.03.2023
Subjects:
End users
end‐user programming
end‐user software engineering
Experimentation
human‐computer interaction
human‐inspired metrics
Quality assessment
Quality management
reliability
Repositories
Software engineering
software quality
User satisfaction
ISSN:2047-7473, 2047-7481
Online Access:Get full text
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Summary:With years of frantic development, when release fast and release often was the mandatory rule for web technologies and services, the open source paradigm and online distribution repositories have imposed de facto standards for quality assessment in fast‐paced innovation processes. Nowadays, however, in pursuit of productivity, security, and user satisfaction, the industry is beginning, through the introduction of new standards such as ECMAScript 6 or web components, to consider software engineering mandates for web technologies. This article reports a quality model aligned with international standard ISO/IEC 25010, covering web components technology, which ultimately aims to improve adoption by the software engineering industry, traditionally wary of agile Internet practices, the open source paradigm, and public repositories. Our research also presents an experimentation platform on which end users have validated the quality properties, highlighting the implicit connection with the perceived quality. The key result of our research convinces us that user ratings are suitable as a testing mechanism for product quality and quality‐in‐use metrics in order to define an absolute scale of comparison for web component quality. ‐Internet developers use an implicit quality model for Web Components ‐Web Components can be endowed with an explicit quality model based on ISO 25010 ‐The relationship between implicit/explicit models can be validated by end‐users ‐Quality of web components can be predicted based in explicit metrics.
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ISSN:2047-7473
2047-7481
DOI:10.1002/smr.2256