Too human and not human enough: A grounded theory analysis of mental health harms from emotional dependence on the social chatbot Replika

Social chatbot (SC) applications offering social companionship and basic therapy tools have grown in popularity for emotional, social, and psychological support. While use appears to offer mental health benefits, few studies unpack the potential for harms. Our grounded theory study analyzes mental h...

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Bibliographic Details

Published in:	New media & society Vol. 26; no. 10; pp. 5923 - 5941
Main Authors:	Laestadius, Linnea, Bishop, Andrea, Gonzalez, Michael, Illenčík, Diana, Campos-Castillo, Celeste
Format:	Journal Article
Language:	English
Published:	London, England SAGE Publications 01.10.2024
Subjects:	Reddit Artificial intelligence mental health chatbots grounded theory emotional dependence
ISSN:	1461-4448, 1461-7315
Online Access:	Get full text
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