Retention: it's all about respect

Retention of employees is often overlooked in developing strategies to deal with worker shortages in health care. Managers mistake requests for more money as the key indicator of job satisfaction. This article examines research conducted by three health service administration graduate students who l...

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Bibliographic Details
Published in:The health care manager Vol. 22; no. 1; p. 38
Main Authors: McGuire, Maureen, Houser, Janet, Jarrar, Thafer, Moy, Wendy, Wall, Michelle
Format: Journal Article
Language:English
Published: United States 01.01.2003
Subjects:
Health Services Administration
Health Services Research - methods
Humans
Job Satisfaction
Management Audit - methods
Management Audit - statistics & numerical data
Organizational Culture
Personnel Loyalty
Social Support
Social Values
Students, Health Occupations
United States
United States
ISSN:1525-5794
Online Access:Get more information
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Summary:Retention of employees is often overlooked in developing strategies to deal with worker shortages in health care. Managers mistake requests for more money as the key indicator of job satisfaction. This article examines research conducted by three health service administration graduate students who looked at reasons staff were leaving their jobs or their occupations. Using three different research tools, the students found that job satisfaction is not all about money, or even benefits. Respect, recognition, and organizational commitment are what employees want in their jobs. The article describes the research methods used in the studies and the similarities in results.
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ISSN:1525-5794
DOI:10.1097/00126450-200301000-00007