Business process analysis of university admissions: Combining TM Forum’s eTOM framework, discrete-event simulation, and queuing theory

The increasing complexity of university admissions requires efficient, standardized processes to manage large volumes of applications and changing regulatory requirements. To address this, the paper applies the TM Forum’s Business Process Framework (eTOM) from the telecommunications industry, a stan...

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Vydané v:	Discrete and continuous models and applied computational science Ročník 33; číslo 2; s. 157 - 171
Hlavní autori:	Terentyev, Konstantin M., Abuzyarova, Leyla D., Kochetkova, Irina A., Samouylov, Konstantin E.
Médium:	Journal Article
Jazyk:	English
Vydavateľské údaje:	Peoples’ Friendship University of Russia (RUDN University) 15.07.2025
Predmet:	business process business process framework des discrete-event simulation etom queuing network rudn university tm forum university admissions
ISSN:	2658-4670, 2658-7149
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