Measuring Preferred Store Satisfaction Using Consumer Choice Criteria as a Mediating Factor

This paper attempts to model the causal effect that consumers' perception of choice criteria used to determine supermarket patronage has on the levels of perceived satisfaction with a preferred store. A factor analysis was used to determine distinct constructs regarding choice behaviour and a r...

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Veröffentlicht in:Journal of marketing management Jg. 14; H. 7; S. 705 - 720
Hauptverfasser: Hutcheson, Graeme D., Moutinho, Luiz
Format: Journal Article
Sprache:Englisch
Veröffentlicht: Helensburgh Taylor & Francis Group 01.10.1998
Helensburgh, Scotland :Westburn Publishers
ISSN:0267-257X, 1472-1376
Online-Zugang:Volltext
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