Sentiment Analysis customer Towards Cinema Services in Semarang Using Naive Bayes Classifier on Google Reviews

The development of the entertainment industry, especially in the field of cinema, encourages every service provider to continuously maintain the quality of their services. One method of assessing customer satisfaction is through sentiment testing. The main objective of this study is to examine custo...

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Veröffentlicht in:Journal of Applied Informatics and Computing Jg. 9; H. 5; S. 2920 - 2927
Hauptverfasser: Brian Maualan, Husni, Rini Handayani, Maya, Umam, Khotibul
Format: Journal Article
Sprache:Englisch
Indonesisch
Veröffentlicht: Politeknik Negeri Batam 21.10.2025
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ISSN:2548-6861, 2548-6861
Online-Zugang:Volltext
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