Network Interaction Within the "Service" Concept of Educational Institutions (On the Example of the Tomsk Region)
The author emphasizes that ongoing global changes in society, new directions of sociocultural development have led to the necessity of making changes in requirements of the quality of education on every level. It is noted that these new requirements imply not only pupils’ subject knowledge developme...
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| Published in: | Razvitie obrazovaniâ (Online) no. 2 (8); pp. 55 - 59 |
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| Main Author: | |
| Format: | Journal Article |
| Language: | Chuvash English |
| Published: |
Publishing house "Sreda"
20.06.2020
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| Subjects: | |
| ISSN: | 2619-1466, 2618-8910 |
| Online Access: | Get full text |
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| Abstract | The author emphasizes that ongoing global changes in society, new directions of sociocultural development have led to the necessity of making changes in requirements of the quality of education on every level. It is noted that these new requirements imply not only pupils’ subject knowledge development but also their metasubject and personal competence formation. Educational institutions faced difficulties while establishing educational process in accordance with the introduced state directions. The author comes to the conclusion that in search of the solution, educational institutions started to form networks and communities that let integrate both resources and abilities to succeed in fulfilling of the tasks given by the government.
The concept of a “service state” is considered; principles of service activities of educational institutions are defined; client focus of educational institutions is reviewed; the main provisions of the network interaction of educational institutions are presented; regulatory acts, projects in which the network interaction in the field of education is fixed are analyzed; an independent assessment of the quality of education is given; educational institutions that occupy leading places in the opinion of service consumers about network interaction, taking into account the focus on the need of direct service consumers are considered. In the course of the study, the following methods were used: analysis and synthesis, comparison, interviewing. The result of the study was a network interaction project taking into account the focus on service by the Humanitarian Lyceum in Tomsk and Tomsk State University. |
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| AbstractList | The author emphasizes that ongoing global changes in society, new directions of sociocultural development have led to the necessity of making changes in requirements of the quality of education on every level. It is noted that these new requirements imply not only pupils’ subject knowledge development but also their metasubject and personal competence formation. Educational institutions faced difficulties while establishing educational process in accordance with the introduced state directions. The author comes to the conclusion that in search of the solution, educational institutions started to form networks and communities that let integrate both resources and abilities to succeed in fulfilling of the tasks given by the government.
The concept of a “service state” is considered; principles of service activities of educational institutions are defined; client focus of educational institutions is reviewed; the main provisions of the network interaction of educational institutions are presented; regulatory acts, projects in which the network interaction in the field of education is fixed are analyzed; an independent assessment of the quality of education is given; educational institutions that occupy leading places in the opinion of service consumers about network interaction, taking into account the focus on the need of direct service consumers are considered. In the course of the study, the following methods were used: analysis and synthesis, comparison, interviewing. The result of the study was a network interaction project taking into account the focus on service by the Humanitarian Lyceum in Tomsk and Tomsk State University. The author emphasizes that ongoing global changes in society, new directions of sociocultural development have led to the necessity of making changes in requirements of the quality of education on every level. It is noted that these new requirements imply not only pupils’ subject knowledge development but also their metasubject and personal competence formation. Educational institutions faced difficulties while establishing educational process in accordance with the introduced state directions. The author comes to the conclusion that in search of the solution, educational institutions started to form networks and communities that let integrate both resources and abilities to succeed in fulfilling of the tasks given by the government. The concept of a “service state” is considered; principles of service activities of educational institutions are defined; client focus of educational institutions is reviewed; the main provisions of the network interaction of educational institutions are presented; regulatory acts, projects in which the network interaction in the field of education is fixed are analyzed; an independent assessment of the quality of education is given; educational institutions that occupy leading places in the opinion of service consumers about network interaction, taking into account the focus on the need of direct service consumers are considered. In the course of the study, the following methods were used: analysis and synthesis, comparison, interviewing. The result of the study was a network interaction project taking into account the focus on service by the Humanitarian Lyceum in Tomsk and Tomsk State University. |
| Author | Chumakina, Kseniya Mansurovna |
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| References | Pudenko T. I.; Sueva Yu. V. (ref4) Yakushkina E. A. (ref6) Filippova N. A. (ref5) ref1 Krivosheeva T. D. (ref2) Aleksandrov O. G. (ref3) |
| References_xml | – ident: ref2 article-title: Kliuchevye aspekty vnedreniia kontseptsii klientoorientirovannosti v vysshikh uchebnykh zavedeniiakh Rossii. Nauchnyi forum: ekonomika i menedzhment, 1, 19-22. Moscow – ident: ref1 – ident: ref3 article-title: Osobennosti publichnogo upravleniia v sovremennoi Rossii., 82 – ident: ref5 article-title: Servisnoe gosudarstvo": napravleniia i predely retseptsii v gosudarstvakh razvivaiushchikhsia demokratii. Global'noe i publichnoe pravo, 250 – start-page: 101 ident: ref6 article-title: Servisnye obrazovatel'nye organizatsii kak osnovnoi subekt sfery obrazovatel'nykh uslug. Biznes v zakone [Business in Law] publication-title: Ekonomiko-iuridicheskii zhurnal – start-page: 25 ident: ref4 article-title: Municipal Resources of the Independent Evaluation of the Quality of Education. Chelovek i obrazovanie [Man and Education], 3(48) |
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| SubjectTerms | client focus of educational institutions educational services network interaction клиентоориентированность образовательных организаций образовательные услуги сервисная концепция |
| Title | Network Interaction Within the "Service" Concept of Educational Institutions (On the Example of the Tomsk Region) |
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