Serving the Patron Through Referral Lists: The Brooklyn Experience

Describes referral lists created by the Education, Job and Computer Center at the Brooklyn Public Library to help patrons with employment, job training, or educational opportunities. Highlights include the creation process, distribution, use, and an appendix that includes referral list procedures. (...

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Bibliographic Details
Published in:Journal of interlibrary loan, document delivery & electronic reserve Vol. 7; no. 4; pp. 49 - 58
Main Authors: Eriksen, Norman J., Maas, Jan A.
Format: Journal Article
Language:English
Published: Binghamton, NY Haworth Press 01.01.1997
Subjects:
Brooklyn Public Library NY
Brooklyn Public Library, New York City
Community information services
Education, Job and Computer Center
Educational Opportunities
Employment Opportunities
Exact sciences and technology
Information and communication sciences
Information dissemination (open archives, open access,...) and document delivery
Information publishing, dissemination and reproduction
Information science. Documentation
Information Services
Job Training
Library Statistics
Marketing
Outreach Programs
Public Libraries
Referral
Referral lists
Sciences and techniques of general use
User Needs (Information)
United States
North America
America
User service
Public library
Employment
Database
Information delivery
Occupational training
User need
ISSN:1072-303X, 1540-3572
Online Access:Get full text
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Summary:Describes referral lists created by the Education, Job and Computer Center at the Brooklyn Public Library to help patrons with employment, job training, or educational opportunities. Highlights include the creation process, distribution, use, and an appendix that includes referral list procedures. (Author/LRW)
Bibliography:ObjectType-Article-1
SourceType-Scholarly Journals-1
ObjectType-Feature-2
content type line 23
ISSN:1072-303X
1540-3572
DOI:10.1300/J110V07N04_05