Digital government technology and public sector performance

Few developments have had broader consequences for the public sector than the introduction of the Internet and digital technology. In this book, Darrell West discusses how new technology is altering governmental performance, the political process, and democracy itself by improving government respons...

Full description

Saved in:
Bibliographic Details
Main Author: West, Darrell M
Format: eBook
Language:English
Published: Princeton Princeton University Press 2011
Edition:1
Subjects:
Administrative agencies
Computer network resources
Data processing
Democracy
E-government
Evaluation
Internet in public administration
JPP
PDR
Political participation
Political Science
Public administration
Public Policy
Social Aspects
Technology
Technology & Engineering
U.S.A
United States
ISBN:9780691121826, 9780691134079, 0691121826, 0691134073
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Table of Contents:
  • Digital government: technology and public sector performance -- Contents -- List of Tables -- Preface -- Chapter 1: Scope, Causes, and Consequences of Electronic Government -- Chapter 2: Bureaucratic, Fiscal, and Political Contexts -- Chapter 3: The Content of American Government Websites -- Chapter 4: Explaining E-Government Performance -- Chapter 5: The Case of Online Tax Filing -- Chapter 6: Public Outreach and Responsiveness -- Chapter 7: Citizen Use of E-Government -- Chapter 8: Trust and Confidence in E-Government -- Chapter 9: Global E-Government -- Chapter 10: Democratization and Technological Change -- Appendix I: Coding Instructions for Government Website Content Analysis -- Appendix II: Global E-Government Rankings -- Appendix III: E-Government Best Practices -- Notes -- Index.
  • Front Matter Table of Contents List of Tables Preface CHAPTER 1: Scope, Causes, and Consequences of Electronic Government CHAPTER 2: Bureaucratic, Fiscal, and Political Contexts CHAPTER 3: The Content of American Government Websites CHAPTER 4: Explaining E-Government Performance CHAPTER 5: The Case of Online Tax Filing CHAPTER 6: Public Outreach and Responsiveness CHAPTER 7: Citizen Use of E-Government CHAPTER 8: Trust and Confidence in E-Government CHAPTER 9: Global E-Government CHAPTER 10: Democratization and Technological Change APPENDIX I APPENDIX II APPENDIX III Notes Index
  • Cover -- Title -- Copyright -- Contents -- List of Tables -- Preface -- CHAPTER 1 Scope, Causes, and Consequences of Electronic Government -- CHAPTER 2 Bureaucratic, Fiscal, and Political Contexts -- CHAPTER 3 The Content of American Government Websites -- CHAPTER 4 Explaining E-Government Performance -- CHAPTER 5 The Case of Online Tax Filing -- CHAPTER 6 Public Outreach and Responsiveness -- CHAPTER 7 Citizen Use of E-Government -- CHAPTER 8 Trust and Confidence in E-Government -- CHAPTER 9 Global E-Government -- CHAPTER 10 Democratization and Technological Change -- APPENDIX I: Coding Instructions for Government Website Content Analysis -- APPENDIX II: Global E-Government Rankings -- APPENDIX III: E-Government Best Practices -- Notes -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y -- Z