Spinning up ServiceNow IT Service Managers' Guide to Successful User Adoption

Learn how to onboard ServiceNow ITSM tools by evangelizing, educating, and coordinating your organization's service desk, developers, and stakeholders. Drawing on his own story of lessons learned in spinning up the adoption of ServiceNow throughout the Al Jazeera Media Network, application arch...

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Bibliographic Details

Main Author:	Kahlout, Gabriele
Format:	eBook Publication
Language:	English
Published:	Berkeley, CA Apress L. P 2017 Apress
Edition:	1
Series:	SpringerLink
Subjects:	Business Business and Management Business IT Infrastructure Computer systems Electronic data processing Management Management information systems Software engineering Special Purpose and Application-Based Systems Special purpose computers
ISBN:	9781484225707, 1484225708, 1484225716, 9781484225714
Online Access:	Get full text
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