Escaping from Children's Abuse of Social Robots

Social robots working in public space often stimulate children's curiosity. However, sometimes children also show abusive behavior toward robots. In our case studies, we observed in many cases that children persistently obstruct the robot's activity. Some actually abused the robot by sayin...

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Veröffentlicht in:Hri '15: ACM/IEEE International Conference on Human-Robot Interaction USB Stick S. 59 - 66
Hauptverfasser: Brscic, Drazen, Kidokoro, Hiroyuki, Suehiro, Yoshitaka, Kanda, Takayuki
Format: Tagungsbericht
Sprache:Englisch
Veröffentlicht: ACM 02.03.2015
Schlagworte:
Animals
Children
Computational modeling
human-robot interaction
Pediatrics
Planning
robot abuse
Robot sensing systems
Task analysis
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Zusammenfassung:Social robots working in public space often stimulate children's curiosity. However, sometimes children also show abusive behavior toward robots. In our case studies, we observed in many cases that children persistently obstruct the robot's activity. Some actually abused the robot by saying bad things, and at times even kicking or punching the robot. We developed a statistical model of occurrence of children's abuse. Using this model together with a simulator of pedestrian behavior, we enabled the robot to predict the possibility of an abuse situation and escape before it happens. We demonstrated that with the model the robot successfully lowered the occurrence of abuse in a real shopping mall.
DOI:10.1145/2696454.2696468