Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality

Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries.

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Bibliographic Details
Main Authors: Ivanov, Stanislav, Webster, Craig
Format: eBook Book
Language:English
Published: Bingley Emerald Publishing Limited 2019
Emerald Publishing
Emerald
Edition:1
Subjects:
Artificial intelligence
Automation
Business enterprises
Dienstleistungsqualität
Hospitality industry
Künstliche Intelligenz
Management
Roboter
Robotics
Technological innovations
Tourism
Tourism > Data processing
Tourism > Technological innovations
Tourismuswirtschaft
ISBN:9781787566880, 1787566889
Online Access:Get full text
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Description
Summary:Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries.
ISBN:9781787566880
1787566889
DOI:10.1108/9781787566873