Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality

Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries.

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: Ivanov, Stanislav, Webster, Craig
Format: E-Book Buch
Sprache:Englisch
Veröffentlicht: Bingley Emerald Publishing Limited 2019
Emerald Publishing
Emerald
Ausgabe:1
Schlagworte:
Artificial intelligence
Automation
Business enterprises
Dienstleistungsqualität
Hospitality industry
Künstliche Intelligenz
Management
Roboter
Robotics
Technological innovations
Tourism
Tourism > Data processing
Tourism > Technological innovations
Tourismuswirtschaft
ISBN:9781787566880, 1787566889
Online-Zugang:Volltext
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Beschreibung
Zusammenfassung:Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries.
ISBN:9781787566880
1787566889
DOI:10.1108/9781787566873