Information and Communication Technologies in Tourism 2022 Proceedings of the ENTER 2022 eTourism Conference, January 11-14, 2022
This open access book presents the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 29th Annual International eTourism Conference, which assembles the latest research presented at the ENTER2022 conference, which will be held on January 11–14, 2022. The book provi...
Uložené v:
| Hlavní autori: | , , |
|---|---|
| Médium: | E-kniha Publikácia |
| Jazyk: | English |
| Vydavateľské údaje: |
Cham
Springer Nature
2022
Springer International Publishing AG Springer International Publishing International Federation of IT and Travel Tourism |
| Vydanie: | 1 |
| Edícia: | Springer eBook Collection |
| Predmet: | |
| ISBN: | 3030947513, 9783030947514, 3030947505, 9783030947507 |
| On-line prístup: | Získať plný text |
| Tagy: |
Pridať tag
Žiadne tagy, Buďte prvý, kto otaguje tento záznam!
|
Obsah:
- Intro -- Preface -- Contents -- Technology -- Video Game Experiential Marketing in Tourism: Designing for Experiences -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Video Game and Video Game-Induced Tourism -- 2.2 Bridging Experience Design to Video Game-Induced Tourism -- 3 Methodology -- 3.1 Study Context: Assassin's Creed Odyssey -- 3.2 Sample and Sampling Procedures -- 4 Results and Discussion -- 4.1 Game World Dynamics -- 4.2 Level of Immersion -- 4.3 Level of Freedom -- 4.4 Connection to the Characters - Being 'the Hero' -- 4.5 Sense of Realism -- 4.6 General Perceptions and Intention to Visit Greece -- 5 Conclusions -- 5.1 Theoretical Contributions -- 5.2 Practical Implications -- 5.3 Limitations and Recommendations -- References -- Mixed Reality (MR) for Generation Z in Cultural Heritage Tourism Towards Metaverse -- Abstract -- 1 Introduction -- 2 Mixed Reality in Tourism -- 3 Methodology -- 4 Results -- 4.1 MR Usability Development at Cultural Heritage Sites -- 4.2 Participants' Perspectives on Mixed Reality -- 4.3 Willingness to Use and Buy MR Services -- 5 The Future of Mixed Reality in Cultural Heritage Tourism -- References -- Virtual Reality: A Simple Substitute or New Niche? -- Abstract -- 1 Introduction -- 2 Virtual Reality in Tourism -- 3 Literature Review -- 4 Methodology -- 5 Results and Discussion -- 5.1 Conventional Tourism Models -- 5.2 Virtual Reality Tourism Models -- 6 Conclusion -- Acknowledgments -- References -- Emergence and Rapid Popularization of Paid Web-Conferencing-Application-Based Tours in Japan: An Analysis of Their Business Potential -- Abstract -- 1 Introduction -- 1.1 Current State of Japan's Tourism Industry -- 2 Theoretical Background -- 2.1 What is "Online Tour"? -- 2.2 Research Purpose -- 3 Research Methodology -- 3.1 Data Acquisition -- 3.2 Target Locations for Online Tours
- 3.3 Topic Model -- 4 Conclusion -- 4.1 General Discussion -- 4.2 Contribution, Limitation and Recommendations for Future Research -- References -- Users Versus Non-users: The Impact of Experience on Hotel Guests' Attitudes Towards Service Robots in Hotels -- Abstract -- 1 Introduction -- 2 Review of Literature -- 2.1 Users Versus Non-users -- 3 Methodology -- 3.1 Sample and Data -- 3.2 Factor Analysis -- 3.3 Hypothesis Testing: The Impact of Utilization of Service Robots on Guests' Attitudes. -- 4 Conclusion -- References -- Video Games as a Media for Tourism Experience -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Mental Imagery -- 2.2 Telepresence -- 2.3 Storytelling -- 2.4 Experience Economy Theory -- 3 Proposed Methodology -- 4 Potential Implications -- References -- Online Travel Planning for Families with a Child with a Disability -- Abstract -- 1 Introduction -- 2 Research Background -- 3 Theoretical Framework -- 4 Methodology -- 5 Results -- 6 Conclusion and Discussion -- References -- Leveraging Blockchain in Medical Tourism Value Chain -- Abstract -- 1 Introduction -- 2 Research Methodology -- 3 Findings and Discussions -- 3.1 Pre-procedural Phase -- 3.2 Procedural Phase -- 3.3 Post-procedural Phase -- 4 Conclusion -- References -- Social Media and User Generated Content -- "Better Not Let Me Know": The Mediating Role of Regret on the Relation Between Social Comparison Discrepancy in Online Hotel Review and Revisit Intention -- Abstract -- 1 Introduction -- 2 Literature Review and Hypothesis -- 2.1 Feeling Regret and Intention to Visit a Hotel Again -- 2.2 Social Comparison and Online Review Viewing -- 3 Methodology -- 4 Analyses and Results -- 5 Discussion and Implications -- 6 Limitations and Future Research -- References -- Analysis of Instagram Users' Movement Pattern by Cluster Analysis and Association Rule Mining
- 2.2 Destinations and Data -- 3 Research Design -- 3.1 Case Studies -- 3.2 Data Collection -- 3.3 Sample -- 4 Results -- 4.1 Defining "Smart Destinations" -- 4.2 Dealing with Data -- 4.3 Integration within Decision-Making -- 4.4 Perceived Usefulness of Data-Related Practices -- 5 Conclusions -- Acknowledgment -- References -- Identifying the Main Service Elements for Customer-Oriented Live Guided Virtual Tours -- Abstract -- 1 Introduction -- 2 Theoretical Framework -- 2.1 Virtual Tourism and Virtual Tours -- 2.2 Modelling Tourism Services -- 3 Research -- 3.1 Target Group and Data Collection -- 3.2 Data Analysis -- 4 Findings -- 4.1 Service Concept -- 4.2 Service Process -- 4.3 Service System -- 5 Conclusions and Discussion -- References -- Travel Incheon as a Metaverse: Smart Tourism Cities Development Case in Korea -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Smart Tourism City -- 2.2 Metaverse -- 2.3 Smart Tourism with Metaverse -- 3 Case Study -- 3.1 Real-Based Metaverse - 'AR Incheon' -- 3.2 Virtual-Based Metaverse - 'Incheoncraft' -- 4 Conclusion -- References -- CoViD-19 -- Communicating to Tourists During and Post-Covid-19: What Do They Want (Need) to Hear? -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Crisis and Situational Crisis Communication Theory (SCCT) -- 2.2 Crisis Communication in the Hospitality Industry -- 3 Methodology -- 4 Results -- 4.1 Descriptive Statistics Results -- 4.2 Hotel Official Facebook Comments - Frequency of SCCT Strategies -- 4.3 Hotel Facebook Comments and Sentiment Analysis -- 5 Discussion -- 6 Conclusion/Implications -- 7 Limitations/Future Studies -- References -- An Exploratory Study of Consumers' Travel-Related Concerns About COVID-19 -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Risk Perception -- 2.2 User-Generated Content -- 3 Method -- 3.1 Sample
- Navigation by Revealing Trade-offs for Content-Based Recommendations -- 1 Introduction -- 2 Related Work -- 3 A User Interface Concept for Revealing Trade-Offs -- 3.1 Domain Model -- 3.2 User Interaction -- 4 Algorithms -- 4.1 Cold-Start User Modeling -- 4.2 Candidate Selection Strategy -- 5 User-Centric Evaluation -- 5.1 Instantiation for the Domain -- 5.2 Online User Study -- 6 Results -- 7 Conclusions -- References -- Multisensory VR Experiences in Destination Management -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Experiences as Value Propositions -- 2.2 Technology Acceptance -- 2.3 Multisensory VR in Tourism -- 2.4 Brand Relationship Quality -- 2.5 Conceptual Framework -- 3 Methodology -- 4 Results -- 4.1 Sample Description and Reliability Analysis -- 4.2 Test of Normality and Hypotheses -- 4.3 Further Correlation Analysis -- 5 Discussion -- 6 Conclusions and Implications -- Acknowledgments -- References -- Do DMOs Promote the Right Aspects of the Destination? A Study of Instagram Photography with a Visual Classifier -- Abstract -- 1 Introduction -- 2 State of the Art -- 3 Implementation of a Visual Classifier for Destination Image -- 4 Experiment -- 5 Conclusions -- References -- Personalization of Multi-day Round Trip Itineraries According to Travelers' Preferences -- 1 Introduction -- 2 Related Work -- 3 Method -- 3.1 Calculating Coefficients and Scores Related to POIs -- 3.2 Clustering POIs into Multiple Days -- 3.3 Creating a Sequence of POIs for Each Day -- 3.4 Generating a User Interface to Present Itineraries -- 4 Offline Evaluation -- 4.1 Intensity Score of Routes -- 4.2 Diversity Score of Routes -- 5 User Study -- 6 Conclusion and Future Work -- References -- Destinations and Data State-of-the-Art in Switzerland and Liechtenstein -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Smart Tourism
- 3.2 Contribution of Sentiment Words
- 1 Introduction -- 2 Literature Review -- 3 Methodology -- 3.1 Data Extraction and Preparation -- 3.2 Clustering -- 3.3 Association Rule Mining -- 4 Results and Discussion -- 4.1 Data Extraction and Visualization -- 4.2 Region-Level Association Rule Analysis -- 4.3 City-Level Association Rule Analysis -- 5 Conclusion and Outlook -- References -- Beyond Influencer Credibility: The Power of Content and Parasocial Relationship on Processing Social Media Influencer Destination Marketing Campaigns -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Social Media Influencers in Tourism and Destination Marketing -- 2.2 Hypothesis Development -- 3 Methodology -- 3.1 Data Collection and Analysis -- 4 Results -- 4.1 Descriptive Statistics -- 4.2 Measurement Model -- 4.3 Structural Model and Hypothesis Testing -- 5 Discussion -- 5.1 Theoretical and Practical Implications -- 5.2 Limitations and Future Studies -- References -- Management Response to Online Review: The Case of Hong Kong Luxury Hotels -- Abstract -- 1 Introduction -- 2 Literature Review -- 3 Method -- 4 Findings and Discussion -- 4.1 Characteristics of Management Responses -- 4.2 Response Style and Tone -- 5 Contributions and Managerial Implications -- 6 Limitations and Future Research -- Acknowledgement -- References -- The Usage of Emoji in Tourism-Related Instagram Posts: Suggestions from a Marketing Perspective -- Abstract -- 1 Introduction -- 2 Literature Review and Hypothesis Development -- 2.1 Emoji and Social Media -- 2.2 Emoji, Consumer Behaviour, and Purchase Intention -- 2.3 Instagram and Emoji in Tourism -- 3 Methodology -- 4 Results -- 4.1 Demographic Profile of Respondents -- 4.2 The Influence of Emoji on Emotion, Travel Intention, and Engagement -- 4.3 Factors Influencing Travel Intention -- 5 Discussion -- 6 Conclusion -- References -- Destinations